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Type: Suggestion
Resolution: Fixed
Fix Version/s: 8.10.0, 8.5.9
Component/s: Email notifications, Mail Server
Labels:
None

UIS:
745
Support reference count:
2
Fixed in Long Term Support Release/s:

Download 8.5
Current Status:

Hide

Atlassian Update – 5 October 2020

Dear Jira users,

we’re excited to announce that support for OAuth 2.0 in mail handlers has been shipped within Jira 8.10. You can find more details about the configuration and usage here.

We know how crucial this functionality might be for those of you who are on the Jira 8.5 version that's why decided to backport the changes to the latest LTS release you may expect the change to be released in Jira 8.5.9. Also, it is worth mentioning that the change will be available in the next planned LTS release which would be Jira 8.13.

Unfortunately, we want to inform you that we have decided not to backport this functionality to the 7.13 LTS version. After careful analysis, we ultimately feel that the change would bring too much risk to the stability of the release at the same time 7.13 becomes EOL (Nov 28, 2020) before the changes on Google and Microsoft side will be introduced.

We are aware that you were waiting for this update and our decision may be disappointing to you. We would like to reassure you that we will keep backporting crucial bugs to our long term support versions as we have stated here: https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html, simply in some cases this brings more risks than benefits that we hadn’t originally anticipated.

If you are impacted by this bug, we recommend upgrading to our newest Enterprise release, version 8.5.x. Please follow our upgrade guide for Jira 8.5: https://confluence.atlassian.com/jiracore/jira-8-5-enterprise-release-upgrade-guide-976161392.html.

Cheers,

Mateusz Marzęcki

Development Team Leader, Jira Server and Data Center

Atlassian Update – 15 June 2020

Dear users,

Just a quick note to let you know that we have released an EAP version 8.10 with OAuth 2.0 support for incoming mail. You can find more details about the changes and how to get the EAP version here. Check it out.

– Syed

Atlassian Update – 24 April 2020

Hi everyone,

Many of you have asked for a progress update and this is to confirm that we’re working on the solution. Despite the fact that both Microsoft and Google announced that they will postpone end of support for basic authentication due to the pandemic, we continue working on this with highest priority.

You can reference Microsoft’s official communications on the matter here, in their February update, and in their latest April update. Gmail’s end-of-support was planned to happen in two phases, with the first occurring in June 2020, however they have since decided to suspend these deadlines until further notice per their update in March 2020.

We cannot yet commit to the Jira version when the OAuth 2.0 for incoming mail will be shipped, but in a matter of weeks we should have an EAP version ready for you to test and share feedback on with us. We decided to ship the solution for both IMAP and POP3 at the same time.

As soon as we have the solution ready for both Jira and Jira Service Desk Server and Data Center, we will backport the solution to the current Enterprise Release versions.

In the next update we will be sharing the EAP, the planned fix version and more details about the solution.

Thank you for all comments and questions.

Syed Masood
Product manager, Jira Server and Data Center

Show
Atlassian Update – 5 October 2020 Dear Jira users, we’re excited to announce that support for OAuth 2.0 in mail handlers has been shipped within Jira 8.10 . You can find more details about the configuration and usage here . We know how crucial this functionality might be for those of you who are on the Jira 8.5 version that's why decided to backport the changes to the latest LTS release you may expect the change to be released in Jira 8.5.9. Also, it is worth mentioning that the change will be available in the next planned LTS release which would be Jira 8.13. Unfortunately, we want to inform you that we have decided not to backport this functionality to the 7.13 LTS version. After careful analysis, we ultimately feel that the change would bring too much risk to the stability of the release at the same time 7.13 becomes EOL (Nov 28, 2020) before the changes on Google and Microsoft side will be introduced. We are aware that you were waiting for this update and our decision may be disappointing to you. We would like to reassure you that we will keep backporting crucial bugs to our long term support versions as we have stated here: https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html , simply in some cases this brings more risks than benefits that we hadn’t originally anticipated. If you are impacted by this bug, we recommend upgrading to our newest Enterprise release, version 8.5.x. Please follow our upgrade guide for Jira 8.5: https://confluence.atlassian.com/jiracore/jira-8-5-enterprise-release-upgrade-guide-976161392.html . Cheers, Mateusz Marzęcki Development Team Leader, Jira Server and Data Center Atlassian Update – 15 June 2020 Dear users, Just a quick note to let you know that we have released an EAP version 8.10 with OAuth 2.0 support for incoming mail. You can find more details about the changes and how to get the EAP version here . Check it out. – Syed Atlassian Update – 24 April 2020 Hi everyone, Many of you have asked for a progress update and this is to confirm that we’re working on the solution. Despite the fact that both Microsoft and Google announced that they will postpone end of support for basic authentication due to the pandemic, we continue working on this with highest priority. You can reference Microsoft’s official communications on the matter here , in their February update , and in their latest April update . Gmail’s end-of-support was planned to happen in two phases, with the first occurring in June 2020, however they have since decided to suspend these deadlines until further notice per their update in March 2020 . We cannot yet commit to the Jira version when the OAuth 2.0 for incoming mail will be shipped, but in a matter of weeks we should have an EAP version ready for you to test and share feedback on with us. We decided to ship the solution for both IMAP and POP3 at the same time. As soon as we have the solution ready for both Jira and Jira Service Desk Server and Data Center, we will backport the solution to the current Enterprise Release versions. In the next update we will be sharing the EAP, the planned fix version and more details about the solution. Thank you for all comments and questions. Syed Masood Product manager, Jira Server and Data Center
Feedback Policy:

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Description

NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

It would be great if JIRA can support OAuth authentication for IMAP as described on this https://developers.google.com/gmail/xoauth2_protocol

Also:
https://msdn.microsoft.com/en-us/windows/desktop/dn440163

Attachments

Issue Links

is blocked by

JSDSERVER-6984 Microsoft POP Support for Emails using OAuth 2.0

Closed

is duplicated by

JRASERVER-70103 Support for IMAP/POP OAuth 2.0 token based auth

Closed

JRASERVER-70154 Add support for Office 365 Modern Authentication in Jira

Closed

JSWSERVER-20381 Allow OAuth2.0 to be used for Incoming Mail

Closed

is related to

JRASERVER-71130 Removing OAuth2 integration used by incoming mail server integration makes Jira return 500 error for every page

Closed

JRASERVER-43171 OAuth 2.0 Support

Closed

JRASERVER-70154 Add support for Office 365 Modern Authentication in Jira

Closed

JRASERVER-72033 Microsoft POP Support for Emails using OAuth 2.0

Closed

JSDSERVER-6927 Allow Office 365 to use OAuth2.0 on JSD Mail Channel for POP3

Closed

JSDSERVER-6998 Office 365 using OAuth 2.0 doesn't support GCC customers

Closed

JSWSERVER-20411 Allow OAuth2.0 to be used for Incoming Mail

Closed

JRASERVER-68068 Add Exchange Web Services (EWS) to Jira

Gathering Interest

JRASERVER-70442 Improve the incoming email handler to connect to Gmail with OAuth

Gathering Interest

relates to

CONFSERVER-60017 3-legged OAuth Authentication for IMAP support

Closed

JRACLOUD-63917 3-legged OAuth Authentication for IMAP support

Closed

JRASERVER-43171 OAuth 2.0 Support

Closed

JRASERVER-72166 As a Jira Administrator I want to configure OAuth 2.0 for Outgoing mail (SMTP)

Closed

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RAID-2965 Loading...

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(8 is related to, 6 relates to, 60 mentioned in)

Activity

People

Assignee:: Mateusz Marzecki (Inactive)

Reporter:: Anna Cardino (Inactive)

Votes:: 273 Vote for this issue

Watchers:: 306 Start watching this issue

Dates

Created:: 30/Jan/2017 7:29 AM

Updated:: 22/Nov/2022 7:25 AM

Resolved:: 05/Oct/2020 1:50 PM