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  1. Jira Server and Data Center
  2. JRASERVER-63917

3-legged OAuth Authentication for IMAP support

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    • UIS:
      745
    • Support reference count:
      2
    • Fixed in Long Term Support Release/s:
    • Current Status:
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      Atlassian Update – 5 October 2020

      Dear Jira users,

      we’re excited to announce that support for OAuth 2.0 in mail handlers has been shipped within Jira 8.10. You can find more details about the configuration and usage here.

      We know how crucial this functionality might be for those of you who are on the Jira 8.5 version that's why decided to backport the changes to the latest LTS release you may expect the change to be released in Jira 8.5.9. Also, it is worth mentioning that the change will be available in the next planned LTS release which would be Jira 8.13.

      Unfortunately, we want to inform you that we have decided not to backport this functionality to the 7.13 LTS version. After careful analysis, we ultimately feel that the change would bring too much risk to the stability of the release at the same time 7.13 becomes EOL (Nov 28, 2020) before the changes on Google and Microsoft side will be introduced.

      We are aware that you were waiting for this update and our decision may be disappointing to you. We would like to reassure you that we will keep backporting crucial bugs to our long term support versions as we have stated here: https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html, simply in some cases this brings more risks than benefits that we hadn’t originally anticipated.

      If you are impacted by this bug, we recommend upgrading to our newest Enterprise release, version 8.5.x. Please follow our upgrade guide for Jira 8.5: https://confluence.atlassian.com/jiracore/jira-8-5-enterprise-release-upgrade-guide-976161392.html.

      Cheers,

      Mateusz Marzęcki

      Development Team Leader, Jira Server and Data Center

      Atlassian Update – 15 June 2020

      Dear users,

      Just a quick note to let you know that we have released an EAP version 8.10 with OAuth 2.0 support for incoming mail. You can find more details about the changes and how to get the EAP version here. Check it out.

      – Syed

      Atlassian Update – 24 April 2020

      Hi everyone,

      Many of you have asked for a progress update and this is to confirm that we’re working on the solution. Despite the fact that both Microsoft and Google announced that they will postpone end of support for basic authentication due to the pandemic, we continue working on this with highest priority.

      You can reference Microsoft’s official communications on the matter here, in their February update, and in their latest April update. Gmail’s end-of-support was planned to happen in two phases, with the first occurring in June 2020, however they have since decided to suspend these deadlines until further notice per their update in March 2020.

      We cannot yet commit to the Jira version when the OAuth 2.0 for incoming mail will be shipped, but in a matter of weeks we should have an EAP version ready for you to test and share feedback on with us. We decided to ship the solution for both IMAP and POP3 at the same time.

      As soon as we have the solution ready for both Jira and Jira Service Desk Server and Data Center, we will backport the solution to the current Enterprise Release versions.

      In the next update we will be sharing the EAP, the planned fix version and more details about the solution.

      Thank you for all comments and questions.

      Syed Masood
      Product manager, Jira Server and Data Center

      Show
      Atlassian Update – 5 October 2020 Dear Jira users, we’re excited to announce that support for OAuth 2.0 in mail handlers has been shipped within Jira 8.10 . You can find more details about the configuration and usage here . We know how crucial this functionality might be for those of you who are on the Jira 8.5 version that's why decided to backport the changes to the latest LTS release you may expect the change to be released in Jira 8.5.9. Also, it is worth mentioning that the change will be available in the next planned LTS release which would be Jira 8.13. Unfortunately, we want to inform you that we have decided not to backport this functionality to the 7.13 LTS version. After careful analysis, we ultimately feel that the change would bring too much risk to the stability of the release at the same time 7.13 becomes EOL (Nov 28, 2020) before the changes on Google and Microsoft side will be introduced. We are aware that you were waiting for this update and our decision may be disappointing to you. We would like to reassure you that we will keep backporting crucial bugs to our long term support versions as we have stated here:  https://confluence.atlassian.com/enterprise/atlassian-enterprise-releases-948227420.html , simply in some cases this brings more risks than benefits that we hadn’t originally anticipated. If you are impacted by this bug, we recommend upgrading to our newest Enterprise release, version 8.5.x. Please follow our upgrade guide for Jira 8.5:  https://confluence.atlassian.com/jiracore/jira-8-5-enterprise-release-upgrade-guide-976161392.html . Cheers, Mateusz Marzęcki Development Team Leader, Jira Server and Data Center Atlassian Update – 15 June 2020 Dear users, Just a quick note to let you know that we have released an EAP version 8.10 with OAuth 2.0 support for incoming mail. You can find more details about the changes and how to get the EAP version here . Check it out. – Syed Atlassian Update – 24 April 2020 Hi everyone, Many of you have asked for a progress update and this is to confirm that we’re working on the solution. Despite the fact that both Microsoft and Google announced that they will postpone end of support for basic authentication due to the pandemic, we continue working on this with highest priority. You can reference Microsoft’s official communications on the matter  here , in their  February update , and in their latest  April update . Gmail’s end-of-support was planned to happen in two phases, with the first occurring in June 2020, however they have since decided to suspend these deadlines until further notice  per their update in March 2020 . We cannot yet commit to the Jira version when the OAuth 2.0 for incoming mail will be shipped, but in a matter of weeks we should have an EAP version ready for you to test and share feedback on with us. We decided to ship the solution for both IMAP and POP3 at the same time. As soon as we have the solution ready for both Jira and Jira Service Desk Server and Data Center, we will backport the solution to the current Enterprise Release versions. In the next update we will be sharing the EAP, the planned fix version and more details about the solution. Thank you for all comments and questions. Syed Masood Product manager, Jira Server and Data Center
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      Description

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      It would be great if JIRA can support OAuth authentication for IMAP as described on this https://developers.google.com/gmail/xoauth2_protocol

      Also:
      https://msdn.microsoft.com/en-us/windows/desktop/dn440163

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              Assignee:
              mmarzecki@atlassian.com Mateusz Marzecki
              Reporter:
              acardino Anna Cardino (Inactive)
              Votes:
              273 Vote for this issue
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              308 Start watching this issue

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                Updated:
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