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  1. Jira Service Management Data Center
  2. JSDSERVER-6927

Allow Office 365 to use OAuth2.0 on JSD Mail Channel for POP3

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Although Office356 can use OAuth2.0 authentication at Jira Incoming Mail Server configuration, Jira Service Desk doesn't allow you to set it up on Mail Channel using POP3, within JSD we currently only support Google for OAuth 2.0 authentication using IMAP.

      https://confluence.atlassian.com/servicedeskserver/receiving-requests-by-email-939926303.html

      For Jira Service Desk, we only support OAuth 2.0 for Google. We're planning to add support for Microsoft soon.

      Update:

      Support for POP for Microsoft will be released in the next LTS bugfix versions - 4.5.12 and 4.13.4. Also, it's included from 4.15 onwards.

       

              Unassigned Unassigned
              hbittencourt Henrique Bittencourt (Inactive)
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