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  1. Jira Platform Cloud
  2. JRACLOUD-40963

Allow user filtering for User Picker (multiple users) custom field type

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      Hi everyone

      Filtering for User Picker (multiple fields) custom fields is now available in Jira.

      Thank you so much for your input,

      Saskia

      Show
      Hi everyone ,  Filtering for User Picker (multiple fields) custom fields is now available in Jira. Thank you so much for your input, Saskia

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      The User Picker (single user) custom field type allows you to limit the set of users available in your user picker field to specific groups or project roles. Limit number of users for user picker fields.

      UserPicker(single-user).snagx

      The User Picker (multiple users) custom field type doesn't have this option available.

      UserPicker(multiple-users).snagx

      Workaround

      There is no known workaround exists to limit users available in a User Picker (multiple users) custom field type.

          Form Name

            [JRACLOUD-40963] Allow user filtering for User Picker (multiple users) custom field type

            Pinned comments

            Pinned by Saskia

            Saskia added a comment - - edited

            Hey everyone,

            We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira.

            Important announcement: We have also added validation that prevents the User Picker (multiple users) custom field from being saved if the user is no longer inactive, where a filter is enabled on the custom field context.

            N.B. This change reflects validation in User Picker (single users) custom fields.

            Examples where this may be a problem:

            • If the default value of your User Picker (multiple users) custom field is inactive, you won’t be able to create an issue without changing the default value to an active user.
            • If you apply a filter, but the default value of the User Picker (multiple users) is not an allowed value after the filter is applied, you won’t be able to create the issue.

            We recommend that you check your User Picker (multiple users) custom fields now, so that once this functionality is available, there is no disruption to issue creation.

            To locate default value configuration of User Picker (multiple users) custom fields:

            Navigate to ⚙️ > Issues > Custom fields > [locate your User Picker (multiple users) custom field] > … > Contexts and default value > Default value. Check that your default value is not set to an inactive user. 

            See below, for what it should look like:

            If you have any questions, please do not hesitate to reach out,

            Saskia van der Peet,

            Product Manager, Jira

            svanderpeet@atlassian.com

            Saskia added a comment - - edited Hey everyone, We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira. Important announcement: We have also added validation that prevents the User Picker (multiple users) custom field from being saved if the user is no longer inactive, where a filter is enabled on the custom field context. N.B.  This change reflects validation in User Picker (single users) custom fields. Examples where this may be a problem: If the default value of your User Picker (multiple users) custom field is inactive, you won’t be able to create an issue without changing the default value to an active user. If you apply a filter, but the default value of the User Picker (multiple users) is not an allowed value after the filter is applied, you won’t be able to create the issue. We recommend that you check your User Picker (multiple users) custom fields now, so that once this functionality is available, there is no disruption to issue creation. To locate default value configuration of User Picker (multiple users) custom fields: Navigate to ⚙️ > Issues > Custom fields > [locate your User Picker (multiple users) custom field] > … > Contexts and default value > Default value. Check that your default value is not set to an inactive user.  See below, for what it should look like: If you have any questions, please do not hesitate to reach out, Saskia van der Peet, Product Manager, Jira svanderpeet@atlassian.com

            Pinned by Cassio Castilho

            Saskia added a comment -

            Hi everyone

            Filtering for User Picker (multiple fields) custom fields is now available in Jira.

            Thank you so much for your input,

            Saskia

            Saskia added a comment - Hi everyone ,  Filtering for User Picker (multiple fields) custom fields is now available in Jira. Thank you so much for your input, Saskia

            All comments

            Pinned by Cassio Castilho

            Saskia added a comment -

            Hi everyone

            Filtering for User Picker (multiple fields) custom fields is now available in Jira.

            Thank you so much for your input,

            Saskia

            Saskia added a comment - Hi everyone ,  Filtering for User Picker (multiple fields) custom fields is now available in Jira. Thank you so much for your input, Saskia

            Saskia added a comment -

            Hi everyone

            It's offical ,

            Filtering for User Picker (multiple fields) custom fields will be available to everyone by the end of next week (28th Feb). 

            Will share an update once it is 100% released, 

            Have a great weekend, 

            Saskia

            Saskia added a comment - Hi everyone ,  It's offical , Filtering for User Picker (multiple fields) custom fields will be available to everyone by the end of next week (28th Feb).   Will share an update once it is 100% released,  Have a great weekend,  Saskia

            53214b82d75d ,

            Our customer uses many user-picker type customfied in their sites. 

            Do you have any method to invetigate if default value are configured for all user-picker type customfields?

            And do you have any method to update default values for those user-pickers as bulk? 

            naruhito.chihara.ts added a comment - 53214b82d75d , Our customer uses many user-picker type customfied in their sites.  Do you have any method to invetigate if default value are configured for all user-picker type customfields? And do you have any method to update default values for those user-pickers as bulk? 

            ccaldwell added a comment -

            53214b82d75d when you say soon can you give a date estimate roughly on this thank you

            ccaldwell added a comment - 53214b82d75d when you say soon can you give a date estimate roughly on this thank you

            Pinned by Saskia

            Saskia added a comment - - edited

            Hey everyone,

            We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira.

            Important announcement: We have also added validation that prevents the User Picker (multiple users) custom field from being saved if the user is no longer inactive, where a filter is enabled on the custom field context.

            N.B. This change reflects validation in User Picker (single users) custom fields.

            Examples where this may be a problem:

            • If the default value of your User Picker (multiple users) custom field is inactive, you won’t be able to create an issue without changing the default value to an active user.
            • If you apply a filter, but the default value of the User Picker (multiple users) is not an allowed value after the filter is applied, you won’t be able to create the issue.

            We recommend that you check your User Picker (multiple users) custom fields now, so that once this functionality is available, there is no disruption to issue creation.

            To locate default value configuration of User Picker (multiple users) custom fields:

            Navigate to ⚙️ > Issues > Custom fields > [locate your User Picker (multiple users) custom field] > … > Contexts and default value > Default value. Check that your default value is not set to an inactive user. 

            See below, for what it should look like:

            If you have any questions, please do not hesitate to reach out,

            Saskia van der Peet,

            Product Manager, Jira

            svanderpeet@atlassian.com

            Saskia added a comment - - edited Hey everyone, We’re excited to announce that we will soon be rolling out filtering for the User Picker (multiple users) custom field in Jira. Important announcement: We have also added validation that prevents the User Picker (multiple users) custom field from being saved if the user is no longer inactive, where a filter is enabled on the custom field context. N.B.  This change reflects validation in User Picker (single users) custom fields. Examples where this may be a problem: If the default value of your User Picker (multiple users) custom field is inactive, you won’t be able to create an issue without changing the default value to an active user. If you apply a filter, but the default value of the User Picker (multiple users) is not an allowed value after the filter is applied, you won’t be able to create the issue. We recommend that you check your User Picker (multiple users) custom fields now, so that once this functionality is available, there is no disruption to issue creation. To locate default value configuration of User Picker (multiple users) custom fields: Navigate to ⚙️ > Issues > Custom fields > [locate your User Picker (multiple users) custom field] > … > Contexts and default value > Default value. Check that your default value is not set to an inactive user.  See below, for what it should look like: If you have any questions, please do not hesitate to reach out, Saskia van der Peet, Product Manager, Jira svanderpeet@atlassian.com

            We just realised that when migrating from Jira server to cloud, a custom multi user picker with filtering, the filtering is migrated, and still applies, but because of the above we have no way to modify or remove it.. 

            This is problematic..

            Chris Aldridge added a comment - We just realised that when migrating from Jira server to cloud, a custom multi user picker with filtering, the filtering is migrated, and still applies, but because of the above we have no way to modify or remove it..  This is problematic..

            Harrison Ponce added a comment - - edited

            I know that this is being rolled out for user picker (single and multiple) custom fields here, but hoping that doing this for group pickers is not too far along on the roadmap? This is really hindering a lot of our workflows

            684cb16ed833

            Harrison Ponce added a comment - - edited I know that this is being rolled out for user picker (single and multiple) custom fields here, but hoping that doing this for group pickers is not too far along on the roadmap? This is really hindering a lot of our workflows 684cb16ed833

            I see that this issue's status is now In Progress. Is there an anticipated Release Date?

            Angela Stephens added a comment - I see that this issue's status is now In Progress. Is there an anticipated Release Date?

            Tracy B added a comment -

            Now that this is coming... this is only on custom fields? So it couldn't be applied to the Assigned To field?

            Tracy B added a comment - Now that this is coming... this is only on custom fields? So it couldn't be applied to the Assigned To field?

            rsisauri added a comment -

            Hello,
            looking forward seeing this feature ASAP.
            I wonder after releasing it, we will be able to use it with system fields like "request participants". won't we? 

             

             

            rsisauri added a comment - Hello, looking forward seeing this feature ASAP. I wonder after releasing it, we will be able to use it with system fields like "request participants". won't we?     

              684cb16ed833 Carol Low
              4d69c81d15f7 Tomasz Stec
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