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  1. Jira Platform Cloud
  2. JRACLOUD-17783

Allow shared filters and dashboards to be edited by a group

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

       

      9 Mar 2022
      Hi everyone, 
       
      Thank you for your continued patience as we continued to work on this feature request. Both filters and dashboards can be configured to grant another user or group permission to edit. This feature has been rolled out to all customers.
       
      We hope that these improvements will help make collaboration easier in Jira Cloud.
       
      If you have an issue with this feature. Please contact our support to get help.
       
      Thuan Nguyen
      Jira Software Engineer

       

      4 Feb 2022
      Hi everyone, it's been a long-time coming - we are pleased to announce that you can now grant edit permissions to your filters in Jira Cloud! To try it out, navigate to a filter you own, then select Details > Edit permissions.
       
      Thank you for your continued patience as we continued to work on this feature request. With this change, both filters and dashboards can be configured to grant another user or group permission to edit.
       
      We hope that these improvements will help make collaboration easier in Jira Cloud.
       
      Please note that customers that have opted into bundled product release tracks (see https://support.atlassian.com/organization-administration/docs/manage-product-release-tracks ) may experience a delay in having this feature turned on. For more information, please talk to your Jira administrator.
       
      Marcus Wong
      Product Manager

       

      15 September 2021
      Dashboard owners can now grant edit permissions to your dashboards in Jira Cloud! To try it out, go to a dashboard you own and select Â·Â·Â· > Edit and share. 
       
      We are aware there is high demand for the same functionality for Filters. This is something on our short-term radar and I will keep you updated when work is in progress.
       
      Please note that for enterprise customers that have opted into bundled product release tracks (see https://support.atlassian.com/organization-administration/docs/manage-product-release-tracks ), you may experience a delay in having this feature turned on. For more information, please talk to your Jira administrator. 
       
      Marcus Wong
      Product Manager, Jira Shared Experiences
      18 August 2021
      Hi everyone, an update on ticket progress.
       
      We are on track to ship the ability to share/delegate edit permissions for dashboards. We anticipate these changes to land in your Jira instances during the month of September.
      Thank you for your continued patience as we work through this complex problem.
       
      However, we recognise this ticket also mentions support for allowing edit permissions for shared filters. This feature will not be shipping by September, and will be in our long-term backlog until we ship some of the more impactful changes first. We know this isn't ideal; we're working on it.
       
      Stay tuned for the announcement of edit permissions in Dashboards, but we will continue to keep this ticket open until we resolve both dashboard and filter features.
       
      Thank you.
       
      Marcus Wong
      Product Manager, Jira Shared Experiences
      14 May 2021
      Hello everyone, 
       
      A quick update on the progress made on this ticket. We're needing a bit more time than expected to tackle what is a challenging permissions
      problem. We are anticipating a completion date in the 3rd quarter of 2021 (July - Sep).
       
      Once again, we appreciate your patience; and understand some of you have waited a long, long time for this. Please bear with us!
       
      Marcus Wong
      Product Manager, Jira Shared Experiences
      15 March 2021
      Hi everyone, good news!
       
      We have kicked off work to bring edit permissions to Dashboards in Jira Cloud. This feature request is now In Progress.
       
      We know this work is important to many of your workflows - we ask for your continued patience as we work through the implementation.
       
      Marcus Wong
      Product Manager, Jira Shared Experiences
      2 March 2021
      Hi all,
      I'm Marcus, a Product Manager from the Jira Shared Experiences team.
       
      Thank you for your votes and comments on this ticket. This has helped our team revisit this issue and communicate your customer pain to relevant stakeholders internally.
       
      We are currently considering implementing this ticket in our short-term backlog. The magnitude of this task is quite large, so we ask for your continued patience. We will formally transition the ticket to "In Progress" as soon as our team has a clearer understanding of what is required. 
       
      Marcus Wong
      Product Manager, Jira Shared Experiences

      Original request description:

      Certain reporting-type filters, used by project management or other groups, may have multiple users managing them. It would be great to have the ability to specify group-ownership of a filter, allowing anyone in the group to edit the filter, so the same filter remains in use, rather than saving as ... and having to notify all consumers of the original filter of the new filter.

            [JRACLOUD-17783] Allow shared filters and dashboards to be edited by a group

            Thuan Nguyen added a comment -

            Thanks 975faa10c074 for your explanation to e0ec492893a4 .

            Hi e0ec492893a4 ,

            To change the ownership of a dashboard:

            • You can change owner of a dashboard by going to Settings > System > Shared Items > Dashboards, then click "..." and click "Change Owner" (same as Asher already mentioned).
            • When someone leaves the company but admin forgets to change owner of his dashboards before deleting/deactivate his account, then his dashboards will be moved to trash. Then admin is able to restore the trashed dashboards and make some changes, please see this ticket: https://jira.atlassian.com/browse/JRACLOUD-77616 (Note: this is in progress of releasing, so some users may not have this feature yet, if you are interested in, please open a support request and I'm sure the support engineer can help you to have this feature earlier).

            I understand that as an admin, sometimes you may want to edit permissions for dashboards without changing the ownership to yourself. You may want to watch and vote for these 2 tickets:

            Thanks.

            Thuan Nguyen added a comment - Thanks 975faa10c074 for your explanation to e0ec492893a4 . Hi e0ec492893a4 , To change the ownership of a dashboard: You can change owner of a dashboard by going to Settings > System > Shared Items > Dashboards, then click "..." and click "Change Owner" (same as Asher already mentioned). When someone leaves the company but admin forgets to change owner of his dashboards before deleting/deactivate his account, then his dashboards will be moved to trash. Then admin is able to restore the trashed dashboards and make some changes, please see this ticket: https://jira.atlassian.com/browse/JRACLOUD-77616 ( Note : this is in progress of releasing, so some users may not have this feature yet, if you are interested in, please open a support request and I'm sure the support engineer can help you to have this feature earlier). I understand that as an admin, sometimes you may want to edit permissions for dashboards without changing the ownership to yourself. You may want to watch and vote for these 2 tickets: https://jira.atlassian.com/browse/JRACLOUD-60109  (Allow JIRA Administrators to edit shared filters/dashboards owned by others) https://jira.atlassian.com/browse/JRACLOUD-60899 (As a Jira administrator I cannot change the sharePermissions & editPermissions for filters & dashboards via REST API) Thanks.

            Asher Francis added a comment - - edited

            Hi Tom

            You can change the owner of a board by going to Settings (gear icon top right) > System > On the left hand side under "Shared Items" choose Dashboards > click on the ... next to the dashboard you want to change and click "Change Owner"

            There's also an option in there for filters

            Asher Francis added a comment - - edited Hi Tom You can change the owner of a board by going to Settings (gear icon top right) > System > On the left hand side under "Shared Items" choose Dashboards > click on the ... next to the dashboard you want to change and click "Change Owner" There's also an option in there for filters

            Tom Walker added a comment -

            Not useful, as admin can't take ownership. Sigh.

            As a Jira admin I want to be able to change ownership of a board/filter so if someone leaves the company I don't have to waste a load of time and effort recreating a board from scratch.

            Tom Walker added a comment - Not useful, as admin can't take ownership. Sigh. As a Jira admin I want to be able to change ownership of a board/filter so if someone leaves the company I don't have to waste a load of time and effort recreating a board from scratch.

            Mark Thompson added a comment -

            I think this is the most anticipated and useful feature for me that I've seen for a long time.  I've already used this numerous times.  Not having this made things a chore.  I have to go back in and share all my filters but it is vast improvement over changing the owner, making an edit, and changing it back.

            Mark Thompson added a comment - I think this is the most anticipated and useful feature for me that I've seen for a long time.  I've already used this numerous times.  Not having this made things a chore.  I have to go back in and share all my filters but it is vast improvement over changing the owner, making an edit, and changing it back.

            Thuan Nguyen added a comment - - edited

             

            9 Mar 2022
            Hi everyone, 
             
            Thank you for your continued patience as we continued to work on this feature request. Both filters and dashboards can be configured to grant another user or group permission to edit. This feature has been rolled out to all customers.
             
            We hope that these improvements will help make collaboration easier in Jira Cloud.
             
            If you have an issue with this feature. Please contact our support to get help.
             
            Thuan Nguyen
            Jira Software Engineer

             

            Thuan Nguyen added a comment - - edited   9 Mar 2022 Hi everyone,    Thank you for your continued patience as we continued to work on this feature request. Both filters and dashboards can be configured to grant another user or group permission to edit. This feature has been rolled out to all customers.   We hope that these improvements will help make collaboration easier in Jira Cloud.   If you have an issue with this feature. Please contact our support to get help.   Thuan Nguyen Jira Software Engineer  

            Anna Li added a comment -

            Thank you.  We have been using the much needed feature for a couple of days now.

            Anna Li added a comment - Thank you.  We have been using the much needed feature for a couple of days now.

            Pankaj Chamria added a comment -

            Many thanks for this feature. This was easily the most awaited feature and finally we have it. 

            Pankaj Chamria added a comment - Many thanks for this feature. This was easily the most awaited feature and finally we have it. 

            Masayuki Abe added a comment -

            @Marcus Wong

            We have confirmed that the long awaited feature has been released to our site as well.

            Your work has enhanced our experience immensely!!
            I know it was a lot of work from the user feedback to the release, but the result you brought is great!!

            Very much appreciated.

            Masayuki Abe added a comment - @Marcus Wong We have confirmed that the long awaited feature has been released to our site as well. Your work has enhanced our experience immensely!! I know it was a lot of work from the user feedback to the release, but the result you brought is great!! Very much appreciated.

            Esther Strom [ACP-JA] added a comment -

            @sue lund - unfortunately, even as a site admin you can only share with groups you're a member of. This is true anywhere sharing and groups is enabled.

            Esther Strom [ACP-JA] added a comment - @sue lund - unfortunately, even as a site admin you can only share with groups you're a member of. This is true anywhere sharing and groups is enabled.

            Sue Lund added a comment -

            I am only able to add system type groups for edit permissions. Is this correct?
            We have groups setup for each of our Support teams, and filters created for each team to see their open JSM tickets, but I'm not able to grant the permission to any of those unless I am also a member.
            I really don't want to grant the permission to people who aren't part of the group.
            As a Site Admin, shouldn't I be able to add any group?

            Sue Lund added a comment - I am only able to add system type groups for edit permissions. Is this correct? We have groups setup for each of our Support teams, and filters created for each team to see their open JSM tickets, but I'm not able to grant the permission to any of those unless I am also a member. I really don't want to grant the permission to people who aren't part of the group. As a Site Admin, shouldn't I be able to add any group?

              thunguyen Thuan Nguyen
              eb62b961c58b John Knight
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