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  1. Jira Align
  2. JIRAALIGN-876

[JIRAALIGN-876] Pull Rank - System does not seem to know that Capabilities are the items that are above Features

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Details

    • Bug
    • Resolution: Fixed
    • Medium
    • 10.69
    • 10.56, 10.57, 10.58
    • multiple - backlog
    • None
    • 2
    • Severity 2 - Major
    • Hide
      Backlog rank items in external tools is enabled for the Program and Solution layer under admin > roles

      Navigate to a Feature Backlog and ensure that no PI is selected in the Tier 1 configuration.
      See inline-1904923449.png

      Go into the Feature Backlog and try to pull rank from Capabilities.
      Show
      Backlog rank items in external tools is enabled for the Program and Solution layer under admin > roles Navigate to a Feature Backlog and ensure that no PI is selected in the Tier 1 configuration. See inline-1904923449.png Go into the Feature Backlog and try to pull rank from Capabilities.
    • Hide
      We should be able to Pull Rank using Capabilities

      Show
      We should be able to Pull Rank using Capabilities
    • Hide
      The system does not seem to know that Capabilities are the items that are above Features, it seems to think Product Bundles (or Epic Default in our case) are above Features, and that the Solution layer is* not* turned on. Again, see inline-1904923449.png

      Show
      The system does not seem to know that Capabilities are the items that are above Features, it seems to think Product Bundles (or Epic Default in our case) are above Features, and that the Solution layer is* not* turned on. Again, see inline-1904923449.png

    Description

      Issue Summary

      When the customer navigates to the Feature Backlog and try to pull rank from the Capabilities, the system does not seem to know that Capabilities are the items that are above Features, it seems to think Product Bundles are, and that the Solution layer is not turned on.
      (see attached featurepull.png)

      Steps to Reproduce

      Backlog rank items in external tools is enabled for the Program and Solution layer under admin > roles

      Navigate to a Feature Backlog and ensure that no PI is selected in the Tier 1 configuration.
      See inline-1904923449.png

      Go into the Feature Backlog and try to pull rank from Capabilities.

      Expected Results

      We should be able to Pull Rank using Capabilities

      Actual Results

      The system does not seem to know that Capabilities are the items that are above Features, it seems to think Product Bundles (or Epic Default in our case) are above Features, and that the Solution layer is* not* turned on. Again, see inline-1904923449.png

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. featurepull.png
          featurepull.png
          18 kB
        2. inline-1904923449.png
          inline-1904923449.png
          543 kB

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              cgottlieb@atlassian.com Caz (Inactive)
              kbaxley Kent Baxley
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              Dates

                Created:
                Updated:
                Resolved:

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