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  1. Atlassian Ecosystem
  2. ECO-470

Usage statistics for third party apps

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      Problem

      As of now, there is no a way a customer can see the users who are using a particular 3rd party app.

      Suggested Solution

      It would be great if we can provide the organisation admins, the ability to see this data from admin.atlassian.com

      Why This Is Important

      This helps the customers to make a decision on whether the app needs to be retained or not. This also gives an insight into the number of users utilising the apps.

      As a Jira Admin, It would be great like to know:

      • What users are using add-ons that we are being charged for?
      • When was the last time they used it?
      • When did we start using it?
      • When was it downloaded and used?

      All the above requirements will help customers to identify and manage the third apps usage. 

      Workaround

      (Add a workaround, if available)

            [ECO-470] Usage statistics for third party apps

            pqz made changes -
            Component/s Original: DO NOT USE – placeholder for items assigned to previous component structure [ 73399 ]
            Component/s New: Forge - Connected Apps in Admin Hub [ 73395 ]
            Key Original: MP-113 New: ECO-470
            Project Original: Atlassian Marketplace [ 22910 ] New: Atlassian Ecosystem [ 22710 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue relates to CONFCLOUD-79759 [ CONFCLOUD-79759 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue relates to JRACLOUD-69121 [ JRACLOUD-69121 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to CONFCLOUD-73281 [ CONFCLOUD-73281 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to CONFCLOUD-73272 [ CONFCLOUD-73272 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to AI-555 [ AI-555 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to CONFCLOUD-74606 [ CONFCLOUD-74606 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to CONFCLOUD-77521 [ CONFCLOUD-77521 ]
            Edson B [Atlassian Support] made changes -
            Link New: This issue is related to CONFCLOUD-76477 [ CONFCLOUD-76477 ]
            Hala ElRoumy made changes -
            Link New: This issue is related to JRACLOUD-69121 [ JRACLOUD-69121 ]

              Unassigned Unassigned
              d31ee7a4b64e Aruna Johny (Inactive)
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              238 Vote for this issue
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                Created:
                Updated: