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Suggestion
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Resolution: Unresolved
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211
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Problem
As of now, there is no a way a customer can see the users who are using a particular 3rd party app.
Suggested Solution
It would be great if we can provide the organisation admins, the ability to see this data from admin.atlassian.com
Why This Is Important
This helps the customers to make a decision on whether the app needs to be retained or not. This also gives an insight into the number of users utilising the apps.
As a Jira Admin, It would be great like to know:
- What users are using add-ons that we are being charged for?
- When was the last time they used it?
- When did we start using it?
- When was it downloaded and used?
All the above requirements will help customers to identify and manage the third apps usage.
Workaround
(Add a workaround, if available)
- is related to
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AI-555 Cannot do site-wide search for macros used on pages
- Gathering Interest
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CONFCLOUD-73272 "Macro usage" page to include all macros
- Gathering Interest
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CONFCLOUD-73281 The "Macro usage" page may not show exact numbers due to user permissions in the pages
- Gathering Interest
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CONFCLOUD-74606 Ability to list all pages with uninstalled apps
- Gathering Interest
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CONFCLOUD-76477 Usage statistics for third party apps
- Gathering Interest
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CONFCLOUD-77521 Macro Usage Page in Cloud is different from Server
- Gathering Interest
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JRACLOUD-69121 Provide analytics for third-party apps usage across Jira Cloud
- Gathering Interest
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JSWSERVER-21503 Usage statistics for marketplace apps
- Gathering Interest
- relates to
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CONFCLOUD-79759 Macros usage report
- Gathering Interest
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JRACLOUD-69121 Provide analytics for third-party apps usage across Jira Cloud
- Gathering Interest
- mentioned in
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