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Bug
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Resolution: Unresolved
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Low
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None
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7.8.1, 7.12.0, 7.12.5, 7.13.1, 8.6.2, 8.8.0
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None
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16
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Severity 3 - Minor
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1
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Problem
When using the View File macro, the File Previewer for Word/PDF documents that use the Courier Font is shown as blank.
Environment
- Confluence 7.8.1 +
- Windows OS
Steps to Reproduce
- Using Windows-hosted Confluence
- Create a Word document using the Courier Font
- Upload the document to a Confluence Page
- Click on the previewer to see the file
Expected Results
The content of the file to be accurately displayed
Actual Results
A blank page is displayed
Workaround
- No direct workaround using the File/Attachment Macro was discovered yet.
- As an alternative, the Word Macro can be used. The contents of the file are displayed when using the Word Macro.
Notes
- relates to
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CONFSERVER-74558 Courier font bullet point on a page in an attached document leads to that page's preview showing up as blank/empty
- Gathering Impact
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CONFSERVER-75063 PDF export from a page that contains Code Block macro does not displayed properly when it is previewed in another page as an attachment
- Long Term Backlog
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CONFSERVER-77824 TXT files appear blank in the File Preview when Confluence OS is Windows
- Long Term Backlog
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CONFSERVER-78060 Nested lists are missing from file preview window for word documents in Confluence
- Long Term Backlog
- was cloned as
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CONFSERVER-79373 PDF documents using the Courier Font appear blank in the File Preview
- Gathering Impact