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  1. Confluence Data Center
  2. CONFSERVER-46227

Shortcut links become empty after editing the page with Collaborative Editing turned on

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      Summary

      If you use a shortcut link in a page, editing the page with Collaborative Editing turned on will result in the link to become empty. Thus, the link on the page will point to the page itself.

      Steps to replicate

      Make sure Collaborative Editing is turned on.

      1. Navigate to Confluence Administration > General Configuration > Shortcut Links and make sure the default key 'google' and expanded value 'http://www.google.com/search?q=' is still valid.
      2. Create a new page.
      3. Insert a link to the page and under the 'Advanced' tab, insert the following values:
        Link: atlassian@google
        Link text: atlassian
      4. Save the page.
      5. The link opens this page (as expected): https://google.com/search?q=atlassian
      6. Edit the page again and save it.
      7. Try to click on the same link as before.

      Expected results

      The same page as before should be opened: https://google.com/search?q=atlassian

      Actual results

      The link refers back to the URL of the page itself. If you edit the page and click on 'Edit' for the link, you can see that the 'Link' field is now empty.

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            [CONFSERVER-46227] Shortcut links become empty after editing the page with Collaborative Editing turned on

            Giovanni Tirloni added a comment -

            Where a link is supposed to exist, I see this:

             

            <li><ac:link><ac:plain-text-link-body><![CDATA[InclusiveDesign 101]]></ac:plain-text-link-body></ac:link><br />

             

            Giovanni Tirloni added a comment - Where a link is supposed to exist, I see this:   <li><ac:link><ac:plain-text-link-body><![CDATA[InclusiveDesign 101]]></ac:plain-text-link-body></ac:link><br />  

            Stephen Kairys added a comment -

            GTirloni - Are you seeing that the HTML representation of the link ends up as this?

            <ac:link />

            If so, I wonder if this bug is related to the one linked to below, which has been fixed, and supposedly relates to attachments links.

            https://jira.atlassian.com/browse/CONFSERVER-51998 

            Please advise, as I've been working with a support tech on this the above issue in my instance, which spawed this ticket:

            https://jira.atlassian.com/browse/CONFSERVER-55267

            Thanks!

             

            Stephen Kairys added a comment - GTirloni - Are you seeing that the HTML representation of the link ends up as this? <ac:link /> If so, I wonder if this bug is related to the one linked to below, which has been fixed, and supposedly relates to attachments links. https://jira.atlassian.com/browse/CONFSERVER-51998   Please advise, as I've been working with a support tech on this the above issue in my instance, which spawed this ticket: https://jira.atlassian.com/browse/CONFSERVER-55267 Thanks!  

            Giovanni Tirloni added a comment -

            Facing this issue on Confluence 6.8.1. We've collaborative editing enabled and some pages lost their links (to attachments, other wiki pages and external links).

            More importantly, is there a way to recover the links? 

            Giovanni Tirloni added a comment - Facing this issue on Confluence 6.8.1. We've collaborative editing enabled and some pages lost their links (to attachments, other wiki pages and external links). More importantly, is there a way to recover the links? 

            AregVrtanesyan added a comment -

            Yes, with collaborative editing turned on.

            AregVrtanesyan added a comment - Yes, with collaborative editing turned on.

            Stephen Kairys added a comment -

            Thank you. This with collaborative editing turned on?

            Stephen Kairys added a comment - Thank you. This with collaborative editing turned on?

            AregVrtanesyan added a comment -

            skairys124192546 yes PS has been raised and yilinmo is looking to confirm which part is not working.
            so far I can confirm if you have shortcut link on page you can't edit existing ones as pop up form does not show details, you can only edit via page source or by recreating shortcut link.
            Also if you copy paste that link to different place on page it breaks again ....

            AregVrtanesyan added a comment - skairys124192546 yes PS has been raised and yilinmo is looking to confirm which part is not working. so far I can confirm if you have shortcut link on page you can't edit existing ones as pop up form does not show details, you can only edit via page source or by recreating shortcut link. Also if you copy paste that link to different place on page it breaks again ....

            Stephen Kairys added a comment -

            @Areg - Have you opened a support ticket about this issue?

            Stephen Kairys added a comment - @Areg - Have you opened a support ticket about this issue?

            AregVrtanesyan added a comment -

            This is not fixed !!!!

            I can see same in Confluence 6.6.3 ...

            AregVrtanesyan added a comment - This is not fixed !!!! I can see same in Confluence 6.6.3 ...

            Usman Khalid (Inactive) added a comment -

            Sorry for the confusion, I can confirm this has been fixed in version 6.5.

            Usman Khalid (Inactive) added a comment - Sorry for the confusion, I can confirm this has been fixed in version 6.5.

            Stephen Kairys added a comment -

            I'm confused. Is this bug fixed or not? The Status = OPEN, but the prev comment indicates a fix is available.

            Also wondering under what conditions the links break. I do not think it's happening every time I save  page with links.

             

            Thank you.

            Stephen Kairys added a comment - I'm confused. Is this bug fixed or not? The Status = OPEN, but the prev comment indicates a fix is available. Also wondering under what conditions the links break. I do not think it's happening every time I save  page with links.   Thank you.

              mfedoryshyn Maksym Fedoryshyh
              azolkefli Athirah Zolkefli
              Affected customers:
              18 This affects my team
              Watchers:
              30 Start watching this issue

                Created:
                Updated:
                Resolved: