Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-38311

Service Desk Mail Handler with more than two required fields

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Won't Do
    • None
    • None
    • 2
    • We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Today, is only possible set a request type for mail handler if the request is set with summary and description as required. If another field is add it must be set as option.
      It is necessary add another field as required for when user reply an issue by email.

        1. Screen Shot 2015-07-15 at 5.54.45 PM.png
          27 kB
          Henrique Freitas

            Unassigned Unassigned
            hfreitas Henrique Freitas (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: