Details
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Suggestion
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Resolution: Won't Do
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None
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None
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2
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Description
NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
Today, is only possible set a request type for mail handler if the request is set with summary and description as required. If another field is add it must be set as option.
It is necessary add another field as required for when user reply an issue by email.
Attachments
Issue Links
- relates to
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CONFCLOUD-38311 Service Desk Mail Handler with more than two required fields
- Closed
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JSDSERVER-960 Allow configuration of Service Desk default mail handler
- Gathering Interest