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  1. Confluence Server and Data Center
  2. CONFSERVER-38311

Service Desk Mail Handler with more than two required fields

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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Won't Do
    • Fix Version/s: None
    • Component/s: None
    • Labels:
    • Support reference count:
      2
    • Feedback Policy:
      We collect Confluence feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Today, is only possible set a request type for mail handler if the request is set with summary and description as required. If another field is add it must be set as option.
      It is necessary add another field as required for when user reply an issue by email.

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              Assignee:
              Unassigned
              Reporter:
              hfreitas Henrique Freitas (Inactive)
              Votes:
              2 Vote for this issue
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              5 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: