Service Desk Mail Handler with more than two required fields

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      Today, is only possible set a request type for mail handler if the request is set with summary and description as required. If another field is add it must be set as option.
      It is necessary add another field as required for when user reply an issue by email.

        1. Screen Shot 2015-07-15 at 5.54.45 PM.png
          Screen Shot 2015-07-15 at 5.54.45 PM.png
          27 kB

            Assignee:
            Unassigned
            Reporter:
            Henrique Freitas (Inactive)
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            2 Vote for this issue
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              Created:
              Updated:
              Resolved: