Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-38311

Service Desk Mail Handler with more than two required fields

XMLWordPrintable

    • 4
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Today, is only possible set a request type for mail handler if the request is set with summary and description as required. If another field is add it must be set as option.
      It is necessary add another field as required for when user reply an issue by email.

              Unassigned Unassigned
              hfreitas Henrique Freitas (Inactive)
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: