Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-55827

Unable to access draft page if personal space is created with multibyte username

XMLWordPrintable

      Summary

      The link of draft page navigates to "Page Not Found" if spaceKey contains multibyte character.

      Environment

      • Confluence 1000.1618.0

      Steps to Reproduce

      1. Create user who has multibyte username such as "あいうえお"
      2. Create page, input title and leave it draft (Select "Close" but not "Publish")
      3. Go to drafts page
      4. Click the link of draft page
      5. Confirm the link navigates to "Page Not Found"

      Expected Results

      The link of drafts navigates to editor

      Actual Results

      The link of drafts navigates to "Page not found"

      Notes

      Confluence only allows ASCII letters as space key except personal space.

      Workaround

      • Temporary workaround
        1. Replace spaceKey=~%20%20%20%20%20 with spaceKey=~あいうえお (using username) at navigation bar
      • Permanent solution
        1. Rename username to new username which only contains ASCII characters
        2. Create temporary space
        3. Move all pages from personal space to temporary space (apply temporary workaround above to move unpublished pages)
        4. Go to Space tools > Overview > Delete space > Select OK
        5. Create personal space and make sure URL contains new username
        6. Move back the pages from temporary space to new personal space

        1. Screenshot_2017-07-03_10_13_25.png
          Screenshot_2017-07-03_10_13_25.png
          123 kB
        2. Screenshot_2017-07-03_10_37_30.png
          Screenshot_2017-07-03_10_37_30.png
          495 kB
        3. Screenshot 2017-07-03 10.13.11.png
          Screenshot 2017-07-03 10.13.11.png
          353 kB

          Form Name

            [CONFCLOUD-55827] Unable to access draft page if personal space is created with multibyte username

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

              Unassigned Unassigned
              kyamamoto@atlassian.com K. Yamamoto
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: