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Suggestion
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Resolution: Low Engagement
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None
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1
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3
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NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.
The mail error queue is currently useless.
- You have no indication what the error is
- All you can do is "resend all" or "delete all"
We need to work on the same principles as an MTA.
- If an error is permanent, give up and log the error somewhere.
- If an error is transient, put it on a queue to resend after a few hours.
- If a transient error keeps happening for a certain amount of time, give up and log the error somewhere.
Also useful would be:
- Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying "Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page."
- Mail fails with 'was not a permissible recipient' error should go to Error Queue
- Notification email queue should persist across restarts of Confluence (
CONF-3556)
- incorporates
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CONFCLOUD-3556 Notification email queue should persist across restarts of Confluence
- Closed
- is related to
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JRACLOUD-7873 Improve the error mail queue
- Closed
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CONFSERVER-3231 Fix the mail error queue
- Gathering Interest
[CONFCLOUD-3231] Fix the mail error queue
Resolution | New: Low Engagement [ 10300 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Labels | Original: affects-server notifications | New: affects-server cll-tf3202505 notifications |
UIS | New: 1 |
Workflow | Original: JAC Suggestion Workflow [ 3426004 ] | New: JAC Suggestion Workflow 3 [ 3608305 ] |
Workflow | Original: Confluence Workflow - Public Facing v3 [ 2254004 ] | New: JAC Suggestion Workflow [ 3426004 ] |
Status | Original: Open [ 1 ] | New: Gathering Interest [ 11772 ] |
Support reference count | New: 3 |
Workflow | Original: Confluence Workflow - Public Facing v3 - TEMP [ 2150703 ] | New: Confluence Workflow - Public Facing v3 [ 2254004 ] |
Workflow | Original: Confluence Workflow - Public Facing v3 [ 1905809 ] | New: Confluence Workflow - Public Facing v3 - TEMP [ 2150703 ] |
Workflow | Original: Confluence Workflow - Public Facing v2 [ 1804374 ] | New: Confluence Workflow - Public Facing v3 [ 1905809 ] |
Description |
Original:
The mail error queue is currently useless. * You have no indication what the error is * All you can do is "resend all" or "delete all" We need to work on the same principles as an MTA. * If an error is permanent, give up and log the error somewhere. * If an error is transient, put it on a queue to resend after a few hours. * If a transient error keeps happening for a certain amount of time, give up and log the error somewhere. Also useful would be: * Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying "Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page." * Mail fails with 'was not a permissible recipient' error should go to Error Queue * Notification email queue should persist across restarts of Confluence ( |
New:
{panel:bgColor=#e7f4fa} *NOTE:* This suggestion is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/CONFSERVER-3231]. {panel} The mail error queue is currently useless. * You have no indication what the error is * All you can do is "resend all" or "delete all" We need to work on the same principles as an MTA. * If an error is permanent, give up and log the error somewhere. * If an error is transient, put it on a queue to resend after a few hours. * If a transient error keeps happening for a certain amount of time, give up and log the error somewhere. Also useful would be: * Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying "Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page." * Mail fails with 'was not a permissible recipient' error should go to Error Queue * Notification email queue should persist across restarts of Confluence ( |