Details
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Suggestion
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Resolution: Incorrectly Filed
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0
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9
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Description
NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
From CONF-3231:
The mail error queue is currently useless.
- You have no indication what the error is
- All you can do is "resend all" or "delete all"
We need to work on the same principles as an MTA.
- If an error is permanent, give up and log the error somewhere.
- If an error is transient, put it on a queue to resend after a few hours.
- If a transient error keeps happening for a certain amount of time, give up and log the error somewhere.
Also useful would be:
- Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying "Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page."
Attachments
Issue Links
- is related to
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JRACLOUD-63889 Bring back Mail Queue in JIRA Cloud
- Gathering Interest
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JRASERVER-7873 Improve the error mail queue
- Gathering Interest
- relates to
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CONFCLOUD-3231 Fix the mail error queue
- Gathering Interest
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JRACLOUD-67264 Provide a log for Jira outbound email
- Under Consideration
(2 mentioned in)