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  1. Jira Data Center
  2. JRASERVER-7873

Improve the error mail queue


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    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Server. Using JIRA Cloud? See the corresponding suggestion.

      From CONF-3231:

      The mail error queue is currently useless.

      • You have no indication what the error is
      • All you can do is "resend all" or "delete all"

      We need to work on the same principles as an MTA.

      • If an error is permanent, give up and log the error somewhere.
      • If an error is transient, put it on a queue to resend after a few hours.
      • If a transient error keeps happening for a certain amount of time, give up and log the error somewhere.

      Also useful would be:

      • Keep track of users whose mail fails repeatedly, and stop sending them anything. Flag the account, and have a big note on their profile page saying "Notifications are currently disabled for this account due to repeated mail delivery failures. Please turn notifications back on on your notifications preferences page."

            Unassigned Unassigned
            anton@atlassian.com AntonA
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