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  1. Atlassian Cloud
  2. CLOUD-6498

Automatic Backup generation in Backup Manager

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Status Update 16/3/2021

      Automatic backup scheduling IS on our list, although not in the very first horizon, as we are looking to completely overhaul the backup/restore experience. Especially for those that have very large datasets. With that said, there will be a mechanism available to automate this yourself, until we build that functionality into the UI.

      Click the link, click Send request to join, and we should get you in within 24 hours to review our strategy and provide feedback as we go.

      Problem Definition

      Since we lost some data after a Confluence OnDemand upgrade but noticed the loss later than the 4 weeks, we would like to include the the Confluence backup into our local backup routines.

      As I understand one has to manually create an export in the Backup Manager of JIRA and Confluence.

      Suggested Solution

      Can you please add the possibility to automatic generate a backup each day or at least each week?

      Workaround

      The below backup scripts are working (at this current point in time) but the endpoints might change without notice:

      Please be advised that you should avoid executing these backup scripts during the maintenance window.

       

      For more details on this, or for alternative ways to automate backups in Cloud, please refer to:

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            [CLOUD-6498] Automatic Backup generation in Backup Manager

            Pinned comments

            Pinned by Arvind Kishore

            Lakshmi Behl added a comment -

            Hello everyone, thanks for your continued engagement on this topic. I would like to share some updates on the backup and restore roadmap :

            • In June 2024, backup and restore experience will be available in the Admin UI as a beta feature.
            • We will also expose public APIs, around Sep 2024, as an EAP, for customers who wish to script backup automations. Please do sign up here for the same.

            The CLI EAP for both local storage as well as S3 storage is now closed for new enrolments. We have emailed the customers whose participation has been confirmed, with additional details for accessing the jar.

            Please stay tuned more details on the features and scope that will be available as a part of these releases.

            Thanks!!!

            Lakshmi Behl added a comment - Hello everyone, thanks for your continued engagement on this topic. I would like to share some updates on the backup and restore roadmap : In June 2024, backup and restore experience will be available in the Admin UI as a beta feature . We will also expose public APIs, around Sep 2024, as an EAP, for customers who wish to script backup automations. Please do sign up here for the same. The CLI EAP for both local storage as well as S3 storage is now closed for new enrolments. We have emailed the customers whose participation has been confirmed, with additional details for accessing the jar. Please stay tuned more details on the features and scope that will be available as a part of these releases. Thanks!!!

            All comments

            Max added a comment -

            Hi,

             

            Is there an update on this? What is the feedback from the EAP? Is this feature going to be available in 2025? Many would argue that this feature should be prioritised over any other new development, such as all the AI stuff, etc.

             

             

            Max

            Max added a comment - Hi,   Is there an update on this? What is the feedback from the EAP? Is this feature going to be available in 2025? Many would argue that this feature should be prioritised over any other new development, such as all the AI stuff, etc.     Max

            Osama Badawy added a comment -

            Automatic backup is very important to keep data.

            Osama Badawy added a comment - Automatic backup is very important to keep data.

            Simon Tost [TNG] added a comment -

            Well, there seems to be work being done: https://community.atlassian.com/t5/Trust-Security-articles/Sign-up-for-the-Early-Access-Program-of-the-revamped-Backup-amp/ba-p/2013944#M223
            (Although it's probably not possible to join the EAP program any longer, I'd assume.)

            There's even some documentation about it (& it's limitations).

            Simon Tost [TNG] added a comment - Well, there seems to be work being done: https://community.atlassian.com/t5/Trust-Security-articles/Sign-up-for-the-Early-Access-Program-of-the-revamped-Backup-amp/ba-p/2013944#M223 (Although it's probably not possible to join the EAP program any longer, I'd assume.) There's even some documentation about it (& it's limitations ).

            Mark Lennon (Inactive) added a comment -

             139175

            Mark Lennon (Inactive) added a comment -  139175

            Jason M. added a comment -

            Anybody home? I'm wondering if Atlassian needs to update their notification scheme for this project, perhaps nobody internally is receiving updates on this feature request...

            Jason M. added a comment - Anybody home? I'm wondering if Atlassian needs to update their notification scheme for this project, perhaps nobody internally is receiving updates on this feature request...

            [A9] William Kennedy added a comment -

            If Atlassian can make money on multiple options through the Marketplace, why would they spend any on another solution?

            [A9] William Kennedy added a comment - If Atlassian can make money on multiple options through the Marketplace, why would they spend any on another solution?

            angus.parrett added a comment -

            Is there any update from Atlassian Side on this please?

            angus.parrett added a comment - Is there any update from Atlassian Side on this please?

            Niki Van Strydonck added a comment -

            +1

            This feature is beyond necessary. The current backup experience is severely lacking:

            • No progress bar (estimated time left)
            • No cancel button
            • No info on when the backup zip file was created
            • No size info on the backup zip file until it is downloaded
            • No scheduling unless using the API in automation.

             

            This does not feel like it should still be open after 11 years.

            Niki Van Strydonck added a comment - +1 This feature is beyond necessary. The current backup experience is severely lacking: No progress bar (estimated time left) No cancel button No info on when the backup zip file was created No size info on the backup zip file until it is downloaded No scheduling unless using the API in automation.   This does not feel like it should still be open after 11 years.

            Wouter added a comment -

            Totally agree with other commentors, this feature should be a default option in a mature software package as Confluence

            Wouter added a comment - Totally agree with other commentors, this feature should be a default option in a mature software package as Confluence

            Cloud Services added a comment -

            I just can't believe Atlassian put out a product without a properly worked out backup solution for it... that is as basic as it gets!

            Cloud Services added a comment - I just can't believe Atlassian put out a product without a properly worked out backup solution for it... that is as basic as it gets!

              6a0da6a5bda9 Lakshmi Behl
              aaeaa7a315db Christian Gutknecht
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                Created:
                Updated: