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  1. Jira Platform Cloud
  2. JRACLOUD-36261

automate JIRA Cloud Backup export and push to Amazon S3 storage

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      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Today, to perform a backup, we must log in to JIRA Cloud as an administrator, request a backup be created, wait; then download the backup and push it to long-term storage.

      This could be automated by giving some system JIRA Cloud administrative credentials (those required to perform and download backup files), but that would be a very bad security design, and would be a bit complicated since the time delay between requesting the backup be created and when the backup is ready to be copied is variable.

      I propose an automation enhancement in JIRA Cloud which would create the backup export on a schedule, then push it to Amazon S3 storage. S3 storage may be accessed using AWS IAM credentials which can be highly restricted, basically having only write access to only one subfolder in one bucket, which is much safer than the current option to give JIRA Cloud administrative credentials to a script to pull the backup from Atlassian.

            [JRACLOUD-36261] automate JIRA Cloud Backup export and push to Amazon S3 storage

            Lakshmi Behl added a comment -

            Hello af3249f1263c, thanks for your comment. Could you please drop me an email on lbehl@atlassian.com, so that we can discuss further about where you're blocked moving to cloud. Thanks!

            Lakshmi Behl added a comment - Hello af3249f1263c , thanks for your comment. Could you please drop me an email on lbehl@atlassian.com, so that we can discuss further about where you're blocked moving to cloud. Thanks!

            Pinky Kohsuwan added a comment -

            any updates on this feature? This is currently one of the things blocking us from moving to Cloud

            Pinky Kohsuwan added a comment - any updates on this feature? This is currently one of the things blocking us from moving to Cloud

            RamR added a comment -

            It will be a great addition, very much required feature. Manual backup is not the way of the current trend.

            RamR added a comment - It will be a great addition, very much required feature. Manual backup is not the way of the current trend.

            Lakshmi Behl added a comment -

            Hello everyone, we're very happy to announce that today we have launched in EAP a new CLI jar using which backup can be stored in Amazon S3. For more details please visit here thanks!!!

            Lakshmi Behl added a comment - Hello everyone, we're very happy to announce that today we have launched in EAP a new CLI jar using which backup can be stored in Amazon S3. For more details please visit here thanks!!!

            alexander.bondarchuk added a comment -

            Isn't it solved by https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/ ? 

            alexander.bondarchuk added a comment - Isn't it solved by https://bitbucket.org/atlassianlabs/automatic-cloud-backup/src/master/ ? 

            Dan Berry added a comment -

            +1

            Dan Berry added a comment - +1

            maricris.macha added a comment -

            +1

            maricris.macha added a comment - +1

            Michael Russo added a comment -

            +1

            We are using Jira Cloud and are trying to automate the backup also.

            Our target for long-term storage is S3.

             

            Michael Russo added a comment - +1 We are using Jira Cloud and are trying to automate the backup also. Our target for long-term storage is S3.  

            Jim Zucker added a comment -

            https://jira.atlassian.com/secure/ViewProfile.jspa?name=s.gagnon We have a working solution, I will investigate if we can share on a GitHub...

            Jim Zucker added a comment - https://jira.atlassian.com/secure/ViewProfile.jspa?name=s.gagnon We have a working solution, I will investigate if we can share on a GitHub...

            Sébastien Gagnon added a comment -

            + 1

            Sébastien Gagnon added a comment - + 1

              6a0da6a5bda9 Lakshmi Behl
              68fa9caf7832 Jay Libove
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                Created:
                Updated: