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  1. Atlassian Intelligence
  2. AI-998

Unable to search filters with 2+ multibyte characters

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    • 11
    • Severity 3 - Minor
    • 2

      Bug Fix Policy


      At the moment, we can't set an ETA for the fix to be released, since there's a number of factors that determine how our product team prioritizes bugfixes.
      You can learn more by reading Atlassian Cloud Bug Fixing Policy.

      Issue Summary

      Users cannot search the filters with 2 or more of multibyte characters.

      Steps to Reproduce

      Video: jac-filters.mov

      1. Save a filter named マルチバイト文字_CC2
      2. In the filters, click "View all filters" from the navigation bar
      3. Search with "マルチバイト文字_CC2"

      Expected Results

      The dashboard created in step 1 will show up.

      Actual Results

      The dashboard created in step 1 won't show up:

      Workaround

      One char work as expected. In the sample above, searching by "マ" will work.

        1. image-2022-08-16-12-45-09-183.png
          image-2022-08-16-12-45-09-183.png
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        2. image-2022-08-16-12-45-28-579.png
          image-2022-08-16-12-45-28-579.png
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        3. jac-filters.mov
          4.42 MB

            [AI-998] Unable to search filters with 2+ multibyte characters

            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 11
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            Ariel Tan made changes -
            Assignee New: Yuan Cheng [ 4ebeb098438d ]
            Ariel Tan made changes -
            Development Effort New: S [ 13031 ]
            Was this caused by a recent change? New: No [ 19032 ]
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            SET Analytics Bot made changes -
            Support reference count Original: 14 New: 8
            Victoria Chirkova made changes -
            Component/s Original: Technical - Directories [ 46632 ]
            Component/s New: Search - Quick Search [ 75293 ]
            Key Original: JRACLOUD-74378 New: AI-998
            Project Original: Jira Platform Cloud [ 18514 ] New: Atlassian Intelligence [ 23110 ]
            Matthew Hunter made changes -
            Status Original: Long Term Backlog [ 12073 ] New: Needs Triage [ 10030 ]
            Matthew Hunter made changes -
            Labels Original: i18n seems_good timeout-bulk-close202105 New: i18n seems_good timeout-bulk-close202105 timeout-bulk-reopen202501
            Kate Durnell made changes -
            Component/s Original: Directories - Backend [ 67098 ]

              4ebeb098438d Yuan Cheng
              kyamamoto@atlassian.com K. Yamamoto
              Affected customers:
              18 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated: