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  1. Atlassian Intelligence
  2. AI-226

New advanced search returns irrelevant results for the exact match

    • Severity 3 - Minor
    • 0

      Bug Fix Policy


      At the moment, we can't set an ETA for the fix to be released, since there's a number of factors that determine how our product team prioritizes bugfixes.
      You can learn more by reading Atlassian Cloud Bug Fixing Policy.

      Issue Summary

      The exact match doesn't work with the new advanced search experience for CJK text.

      Steps to Reproduce

      1. Create 3 pages which have a title 消費税, 消去 and 増税対応 accordingly.
      2. Go to the old experience and search pages with a query "消費税" with double quotations.
      3. Check the search result only contains the page which title is 消費税 as expected.
      4. Go to the new experience and search pages with the same query
      5. Verify the search result contains the pages which title is 消去 and 増税対応 other than 消費税.

      Expected Results

      The advanced search should extract the pages where the exact-match pattern is applied.

      Actual Results

      The new advanced search returns irrelevant results for the exact match.

      Note

      • Changing the indexing language doesn't help.
      • Other Operators also don't work such as -消費税 but it also occurs to English search

      Workaround

      Consider adding yourself as a watcher to be kept informed as to the state of the bug moving forward. With that way, if our development team updates the ticket, you'll be notified via email.

      Until then, try the exact-match search with the old experience.

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Atlassian Intelligence'
            1. Atlassian Intelligence
            2. AI-226

            New advanced search returns irrelevant results for the exact match

              • Severity 3 - Minor
              • 0

                Bug Fix Policy


                At the moment, we can't set an ETA for the fix to be released, since there's a number of factors that determine how our product team prioritizes bugfixes.
                You can learn more by reading Atlassian Cloud Bug Fixing Policy.

                Issue Summary

                The exact match doesn't work with the new advanced search experience for CJK text.

                Steps to Reproduce

                1. Create 3 pages which have a title 消費税, 消去 and 増税対応 accordingly.
                2. Go to the old experience and search pages with a query "消費税" with double quotations.
                3. Check the search result only contains the page which title is 消費税 as expected.
                4. Go to the new experience and search pages with the same query
                5. Verify the search result contains the pages which title is 消去 and 増税対応 other than 消費税.

                Expected Results

                The advanced search should extract the pages where the exact-match pattern is applied.

                Actual Results

                The new advanced search returns irrelevant results for the exact match.

                Note

                • Changing the indexing language doesn't help.
                • Other Operators also don't work such as -消費税 but it also occurs to English search

                Workaround

                Consider adding yourself as a watcher to be kept informed as to the state of the bug moving forward. With that way, if our development team updates the ticket, you'll be notified via email.

                Until then, try the exact-match search with the old experience.

                        Unassigned Unassigned
                        kyamamoto@atlassian.com K. Yamamoto
                        Votes:
                        9 Vote for this issue
                        Watchers:
                        14 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            kyamamoto@atlassian.com K. Yamamoto
                            Affected customers:
                            9 This affects my team
                            Watchers:
                            14 Start watching this issue

                              Created:
                              Updated:
                              Resolved: