Log inSkip to main contentSkip to sidebar
Something went wrong, please try again.
Create and track feature requests for Atlassian products.
  • More
    DashboardsProjectsIssues
  • Give feedback to Atlassian
  • Help
    • Jira Core help
    • Keyboard Shortcuts
    • About Jira
    • Jira Credits
  • Log In
IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

Open issues

  • All issues
  • Open issues
  • Done issues
  • Viewed recently
  • Created recently
  • Resolved recently
  • Updated recently
View all issues and filters
Order by Priority
  1. Suggestion
    CWD-6311Group administration with delegated directories
  2. Suggestion
    CWD-2759Force application sync on add user event
  3. Suggestion
    CWD-3822Crowd does not create indexes for cwd_application_alias
  4. Suggestion
    CWD-5552Ability to Filter users and groups For AzureAD in Crowd standalone version
  5. Suggestion
    CWD-5567As a group administrator, I'd like to manage groups within the group I administer
  6. Suggestion
    CWD-5600Allow ability to add groups to the Azure AD group filter in bulk
  7. Suggestion
    CWD-5693Allow Administrators to Configure the Content Security Policy
  8. Suggestion
    CWD-5765Option to keep LDAP users and groups inside the cwd_user and cwd_group table although the users or groups could not be found during the directory synchronisation.
  9. Suggestion
    CWD-6277Troubleshooting would be easier with StuckThreadDetectionValve set by default
  10. Suggestion
    CWD-5159Provide Read-Only Access to Crowd Admins
  11. Suggestion
    CWD-5261Create Crowd Data Center deployment app in Azure marketplace
  12. Suggestion
    CWD-5679API that creates a group in a specific directory in Crowd
  13. Suggestion
    CWD-5739Allow configuration for LDAP connectors to retain users in Crowd when they are deleted in LDAP
  14. Suggestion
    CWD-5891Introduce a new $resetlink variable that will generate the link to reset password via the CrowdID
  15. Suggestion
    CWD-5915Crowd Data Center to support Geo-Clustering
  16. Suggestion
    CWD-6292Enable Incremental Sync for PAM changes in AD
  17. Suggestion
    CWD-1681Support Windows Authentication For MS SQL Database
  18. Suggestion
    CWD-4390Restrict Admin Access to a Specific Application
  19. Suggestion
    CWD-4435Provide a supported method for unattended installations
  20. Suggestion
    CWD-4680When creating a group, require at least one member of the group that is not null if the directory type requires it
  21. Suggestion
    CWD-4963When using a read only Crowd/JIRA Directory, users attempting to change their password get an unhelpful error message
  22. Suggestion
    CWD-5397Crowd REST API to retrieve License and user count Details
  23. Suggestion
    CWD-5569Provide a way to stop synchronisation job for the directory.
  24. Suggestion
    CWD-5601Please add the ability to use dynamic lookups instead of DNS name lookups to connect to Active Directory on Crowd / Embedded Crowd
  25. Suggestion
    CWD-5643Add "Default group memberships" for Azure Active Directory
  26. Suggestion
    CWD-5907Crowd Data Center Support For Oracle Exadata HA
  27. Suggestion
    CWD-678Allow Crowd admin ability to adjust number of users if license is accidentally exceeded during configuration.
  28. Suggestion
    CWD-2147Distinguish between invalid login details and a misconfigured application when logging into Crowd console
  29. Suggestion
    CWD-2378Bulk operations on REST API
  30. Suggestion
    CWD-2581Allow Crowd to integrate with Active Directory Application Mode (ADAM)
  31. Suggestion
    CWD-2934Allow using a Google account session to log in to Crowd for SSO
  32. Suggestion
    CWD-3332Allow forcing a password reset for all users
  33. Suggestion
    CWD-5142Allow Crowd to pull different Azure AD attributes
  34. Suggestion
    CWD-5769Sync group deletion when using delegated user directory
  35. Suggestion
    CWD-5786Required REST API or Curl Command to bulk update all the existing Crowd user group with newly added Group Admin user/group of users.
  36. Suggestion
    CWD-6346Disable "Can't log in?" link [SO292775]
  37. Suggestion
    CWD-4559Better error messages for AD connected password resets
  38. Suggestion
    CWD-5697HTTP Options
  39. Suggestion
    CWD-5728Crowd with Oracle multitenant mode support
  40. Suggestion
    CWD-5751Update Centralised license visibility for Jira & Bitbucket
  41. Suggestion
    CWD-4868Include the limitations of importing users in Crowd Documentation
  42. Suggestion
    CWD-5373Explicitly mention user who made changes in Audit log's Author field
  43. Suggestion
    CWD-5737"every time the user logs in" Group Membership setting ignored when Nest Groups enabled
  44. Suggestion
    CWD-5740Set 90-day password expiration for single user
  45. Suggestion
    CWD-5788CROWD REST API for /rest/admin/1.0/group-level-admin/ are unclear and need more clarity on usage
  46. Suggestion
    CWD-5975Crowd needs to send "User added notifications email" for a new user created through REST API.
  47. Suggestion
    CWD-6205Support for password encryption in openidserver.xml
  48. Suggestion
    CWD-1415Fire user/group created events for user bulk add operations
  49. Suggestion
    CWD-4027Crowd to recognize LDAP Password Policy
  50. Suggestion
    CWD-5408Allow the active/inactive field from Active Directory to be customizable in Crowd
Refresh results
<< Previous 1 2 3 4 5Next >>
71 of 795
Uploaded image for project: 'Crowd Data Center'
  1. Crowd Data Center
  2. CWD-4963

When using a read only Crowd/JIRA Directory, users attempting to change their password get an unhelpful error message

Log In
Gathering Interest
Export
undefinedView workflow
XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • None
      • affects-server
      • confluence
      • crowd
      • jira
    • 21
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.

      Steps to Reproduce
      1. Set up JIRA and Confluence
      2. Enable JIRA User Server, and allow Confluence to connect to it
        • When defining the directory, set the directory as read only
      3. As a user from the JIRA directory, attempt to reset your password

      Note: the above steps for reproduction are also applicable to Crowd.

      Expected Results

      Because the directory is read-only, the password cannot be reset. A message similar to the following would be helpful:

      Your account is managed by <application name>, and cannot be updated at Confluence. Please visit <application url> to make changes to your account. If you're having trouble, please consult your system administrators.

      This lets the user know their account cannot be changed at the current application, and where to go for managing it.

      • We know the directory is read-only
      • We also know which directory a user logs in through
      • We're also aware of where that directory is located (since we have this configuration as a part of the directory)
      Actual Results

      The update fails, and the following message appears:

      An internal error occured when trying to change your password.

      Users must contact the administrator, rather than being able to self-service.

      Workaround

      Setting the directory Read/Write allows users to reset their passwords in Crowd and JIRA from a downstream application such as Confluence. However, there are some cases where this may not be desirable - Confluence should fail gracefully, and guide the user to a location where they can change their password.

        relates to

        Suggestion - CONFCLOUD-43234 When using a read only Crowd/JIRA Directory, users attempting to change their password get an unhelpful error message

        • Closed
        mentioned in

        Page Loading...

              • All
              • Comments
              • Work Log
              • History
              • Activity
              No work has yet been logged on this issue.

                Unassigned Unassigned
                dnorton@atlassian.com Dave Norton
                Votes:
                29 Vote for this issue
                Watchers:
                30 Start watching this issue

                  Created:
                  20/Jul/2016 4:54 AM
                  Updated:
                  20/Apr/2025 4:21 AM
                  • Atlassian Jira Project Management Software
                  • About Jira
                  • Report a problem
                  • Privacy policy
                  • Notice at Collection

                  Atlassian