Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-26

Assign Jira/JSM ticket/issue when Opsgenie alert is acknowledged

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary:

      Opsgenie integrates with Jira Software and Service Management to both receive and create tickets/issues. Right now, when you acknowledge an alert in Opsgenie, you can add a comment to the ticket/issue or update the status.

      Suggestion:

      It would be nice if the integration had the capability of assigning the Jira ticket/issue to the same user who acknowledged the alert in Opsgenie.

            [OPSGENIE-26] Assign Jira/JSM ticket/issue when Opsgenie alert is acknowledged

            No work has yet been logged on this issue.

              36bd3fea80e3 Makarand Gomashe
              bkiely@atlassian.com Brennan Kiely
              Votes:
              69 Vote for this issue
              Watchers:
              51 Start watching this issue

                Created:
                Updated: