Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-45

Ability to ack and assign OG alert when it's assigned/re-assigned in Jira

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Summary:

      Right now, you can acknowledge the Opsgenie alert when it is assigned in Jira, but you can't set the assignee from Jira as the alert owner in Opsgenie.

      Suggestion:

      Adding the ability to assign the Opsgenie ticket to the Jira assignee would make it easier to keep data accurate between Opsgenie and Jira.

      Attachments

        Issue Links

          is related to

          Suggestion - OPSGENIE-133 Set Jira Service Management ticket Assignee to the person who acknowledged alert in Opsgenie

          • Closed

          Suggestion - OPSGENIE-26 Assign Jira/JSM ticket/issue when Opsgenie alert is acknowledged

          • Reviewing

          Activity

            People

              Unassigned Unassigned
              bkiely@atlassian.com Brennan Kiely
              Votes:
              5 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated: