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  1. Jira Software Data Center
  2. JSWSERVER-9965

Create a sample project on JIRA Agile in Atlassian OnDemand throws error

      NOTE: This bug report is for JIRA Software Server. Using JIRA Software Cloud? See the corresponding bug report.

      If you try to create a sample project in JIRA Agile through (Agile > Getting Started > create a sample project) for Scrum or Kanban, the following error is displayed:

      An error occurredHide…
      
      Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
      Details
      
              Exception: TypeError: t is undefined
              Resource: https://clarissa.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e/en_US5id6mh-1988229788/6144/8/aebbf4f94c0d9f010871beaf3c294cec/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.global/batch.js
              Line: 2726
      
      Environment
      Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
      

      The board is created, but the error message is thrown.

      This only happens on OnDemand, could not replicate it using JIRA Standalone.

        1. demo project.png
          demo project.png
          63 kB
        2. timeoutmsg.png
          timeoutmsg.png
          39 kB

            [JSWSERVER-9965] Create a sample project on JIRA Agile in Atlassian OnDemand throws error

            Bugfix Automation Bot made changes -
            Minimum Version New: 6.03
            Owen made changes -
            Workflow Original: JAC Bug Workflow v2 [ 2850753 ] New: JAC Bug Workflow v3 [ 2933821 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545413 ] New: JAC Bug Workflow v2 [ 2850753 ]
            Ignat (Inactive) made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 - Restricted [ 1549331 ] New: JIRA Bug Workflow w Kanban v7 - Restricted [ 2545413 ]
            jonah (Inactive) made changes -
            Description Original: If you try to create a sample project in JIRA Agile through (_Agile > Getting Started > create a sample project_) for Scrum or Kanban, the following error is displayed:

            {noformat}
            An error occurredHide…

            Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
            Details

                    Exception: TypeError: t is undefined
                    Resource: https://clarissa.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e/en_US5id6mh-1988229788/6144/8/aebbf4f94c0d9f010871beaf3c294cec/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.global/batch.js
                    Line: 2726

            Environment
            Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
            {noformat}

            The board is created, but the error message is thrown.

            !demo project.png!

            This only happens on OnDemand, could not replicate it using JIRA Standalone.
            New: {panel:bgColor=#e7f4fa}
              *NOTE:* This bug report is for *JIRA Software Server*. Using *JIRA Software Cloud*? [See the corresponding bug report|http://jira.atlassian.com/browse/JSWCLOUD-9965].
              {panel}

            If you try to create a sample project in JIRA Agile through (_Agile > Getting Started > create a sample project_) for Scrum or Kanban, the following error is displayed:

            {noformat}
            An error occurredHide…

            Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
            Details

                    Exception: TypeError: t is undefined
                    Resource: https://clarissa.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e/en_US5id6mh-1988229788/6144/8/aebbf4f94c0d9f010871beaf3c294cec/_/download/contextbatch/js/greenhopper-rapid-non-gadget,atl.general,jira.global/batch.js
                    Line: 2726

            Environment
            Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
            {noformat}

            The board is created, but the error message is thrown.

            !demo project.png!

            This only happens on OnDemand, could not replicate it using JIRA Standalone.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSWCLOUD-9965 [ JSWCLOUD-9965 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-server fixme jira_bugfix_team short-term New: affects-cloud affects-server fixme jira_bugfix_team short-term
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: fixme jira_bugfix_team short-term New: affects-server fixme jira_bugfix_team short-term
            Owen made changes -
            Workflow Original: JIRA Bug Workflow w Kanban v6 [ 909125 ] New: JIRA Bug Workflow w Kanban v6 - Restricted [ 1549331 ]
            Oswaldo Hernandez (Inactive) made changes -
            Workflow Original: GreenHopper Kanban Workflow 20141014 [ 747418 ] New: JIRA Bug Workflow w Kanban v6 [ 909125 ]

              Unassigned Unassigned
              cgauterio Clarissa Gauterio (Inactive)
              Affected customers:
              2 This affects my team
              Watchers:
              19 Start watching this issue

                Created:
                Updated:
                Resolved: