Summary

When right-clicking an issue on the Backlog view (context menu) of an Agile Board and selecting "View in Excel", it leads to a "404" page error.

Steps to Reproduce

1. Go to an existing Scrum board, or create a new one and link to a filter with ongoing issues;
2. Navigate to the "Backlog" view;
3. Right click on an issue and choose "View in Excel";
   

Expected Results

Given the recent removal of the feature that allowed exporting issues to Excel (see JRA-61891), the context menu should instead present an option to export as CSV.

Actual Results

End up in a 404 page error.

Workarounds

Option #1 - View in Issue Navigator

1. Choose "View in Issue Navigator";
2. Use the exporting features available there, such as CSV;

Option #2 - Re-enable Excel export

1. Open the jira-config.properties file inside JIRA's Home Directory (or create it, if it doesn't exist);
2. Add the below property to the file;

   jira.export.excel.enabled = true
   

3. Save the file;
4. Restart JIRA;