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  1. Jira Data Center
  2. JRASERVER-62654

Clicking View in Excel from Backlog causes 404 Error

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 7.2.0, 7.2.1, 7.2.2, 7.4.4, 7.12.3
    • Issue - Actions

    Description

      Summary

      The option to export to Excel has been removed, however, if you are in a backlog and right click > View in Excel you get a 404 error. If you enable the feature Excel (or whatever you use) will open.

      Steps to Reproduce

      1. View Backlog
      2. Right Click
      3. Choose View in Excel

      Expected Results

      Excel should open with the requested issue, etc.

      Actual Results

      You get directed to a 404 page

      Notes

      Removing that option when you right click would cause less confusion for the customers

      Workaround

      Enable the Excel export by doing the following:

      1. Open the jira-config.properties file inside JIRA's Home Directory (or create it, if it doesn't exist)
      2. Add the below property to the file:
        jira.export.excel.enabled = true
      3. Save the file
      4. Restart JIRA

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              Unassigned Unassigned
              bmcelveen Branden McElveen (Inactive)
              Votes:
              21 Vote for this issue
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              24 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: