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  1. Jira Software Cloud
  2. JSWCLOUD-17392 Next-Gen projects
  3. JSWCLOUD-20906

Next-gen projects do not support CSV imports

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    Details

    • Type: Sub-task
    • Status: Open (View Workflow)
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:

      Description

      Summary

      The CSV import will fail if a Next-gen project's field is mapped during the import.

      The following message is displayed:

      Update 11th May 2020

      You now get the following error message:

      Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: At least one given IssueParentAssociations must not be empty!
      

      Detailed logs:

      2018-10-31 13:00:36,645 INFO - Import started by admin using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
      2018-10-31 13:00:36,824 INFO - ------------------------------
      2018-10-31 13:00:36,824 INFO - Importing: Users
      2018-10-31 13:00:36,824 INFO - ------------------------------
      2018-10-31 13:00:36,824 INFO - Only new items will be imported
      2018-10-31 13:00:36,827 INFO - 0 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
      2018-10-31 13:00:36,827 INFO - ------------------------------
      2018-10-31 13:00:36,827 INFO - Finished Importing : Users
      2018-10-31 13:00:36,827 INFO - ------------------------------
      2018-10-31 13:00:36,827 INFO - 0 users successfully created.
      2018-10-31 13:00:36,829 INFO - Retrieving projects...
      2018-10-31 13:00:36,839 INFO - Project ExternalProject{id='null', key='NG', externalName='null', name='Next gen', type='null', template='null'} exists and found correctly.
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Importing: Versions
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Only new items will be imported
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Finished Importing : Versions
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Importing: Components
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Only new items will be imported
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,842 INFO - Finished Importing : Components
      2018-10-31 13:00:36,842 INFO - ------------------------------
      2018-10-31 13:00:36,846 INFO - Retrieving custom fields...
      2018-10-31 13:00:36,850 INFO - ------------------------------
      2018-10-31 13:00:36,850 INFO - Importing: Issues
      2018-10-31 13:00:36,850 INFO - ------------------------------
      2018-10-31 13:00:36,850 INFO - Only new items will be imported
      2018-10-31 13:00:36,898 INFO - Importing issue: [externalId='autoid-8429087420537541515', summary='Summary']
      2018-10-31 13:00:36,908 INFO - ------------------------------
      2018-10-31 13:00:36,908 INFO - Finished Importing : Issues
      2018-10-31 13:00:36,908 INFO - ------------------------------
      2018-10-31 13:00:36,908 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: 
      

      Environment

      Jira Cloud

      Steps to Reproduce

      • Create a CSV file (example: test.csv )
      • Go to the External system import section -> select CSV;
      • Select a Next-gen project to import the issue to:
      • Map the fields (make sure to map one of the target project's fields):

      The import is not successful.

      Suggestion

      Support CSV imports in Next-gen projects.

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              Assignee:
              Unassigned Unassigned
              Reporter:
              lalmeida@atlassian.com Leonardo De Almeida
              Votes:
              52 Vote for this issue
              Watchers:
              57 Start watching this issue

                Dates

                Due:
                Created:
                Updated: