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Bug
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Resolution: Unresolved
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Low
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5
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Severity 3 - Minor
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1
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Issue Summary
When you import a parent issue like a story with its subtasks using the external system import CSV the subtasks are not showing inside the parent issue, however, when you do an advance search the subtasks show a parent relation.
Steps to Reproduce
- Export or create a CSV file with a parent issue and its subtasks
- Use the external system import to import the CSV file into a Next-gen project
https://share.getcloudapp.com/NQu1e0wm
Expected Results
The subtasks should be displayed inside the parent ticket or in the board when grouped by subtask
Actual Results
No subtasks are displayed in the parent ticket just in the advanced search
Workaround
Recreate the subtasks or first import all the issues into a Classic project and then move them to a Next-gen
Note: Trying to move them to reassign the parent is not working.
- is related to
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JRACLOUD-82657 Team-managed projects do not support CSV imports
- Gathering Interest
- mentioned in
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