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Bug
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Resolution: Cannot Reproduce
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Medium
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1
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Severity 3 - Minor
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0
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Issue Summary
When importing comments to issues in Next-Gen projects an error is thrown using the External System Import.
Steps to Reproduce
- Create a CSV file containing Summary,Issue key,Issue id,Comment,Issue Type, Parent
- Try to import the CSV file.
Expected Results
The fields are going to be updated and the comment will be imported.
Actual Results
The following error is thrown:
Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: At least one given IssueParentAssociations must not be empty!
Workaround
What happens is that the importer will look for a Parent Association for the imported issue and if it does not exists it fails. To work around the behavior create a new Epic and add all the issues into it and then perform the import mapping the Parent -> Parent ID with an empty value.
- relates to
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JRACLOUD-82657 Team-managed projects do not support CSV imports
- Gathering Interest