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  1. Jira Service Management Data Center
  2. JSDSERVER-902

JSD is not rendering TEMPO fields correctly

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Steps to Reproduce:

      1. Have TEMPO plugin installed
      2. Have a project with Tempo Account field set (e.g.)
      3. Have a JIRA Service Desk for this project
      4. Add a request type on the JSD
      5. Map Tempo Account field to appear on this request type

      Expected Results:

      1. JSD renders this field as a dropdown filled with the information on it.

      Actual Results:

      1. JSD renders this field as a single text field, without auto-complete.

          Form Name

            [JSDSERVER-902] JSD is not rendering TEMPO fields correctly

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010913 ] New: JAC Suggestion Workflow 3 [ 3648301 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664704 ] New: JAC Suggestion Workflow [ 3010913 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325597 ] New: Confluence Workflow - Public Facing v4 [ 2664704 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053500 ] New: JSD Suggestion Workflow - TEMP [ 2325597 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048624 ] New: JSD Suggestion Workflow [ 2053500 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279606 ] New: JSD Suggestion Workflow - TEMP [ 2048624 ]
            jonah (Inactive) made changes -
            Description Original: *Steps to Reproduce:*
            # Have TEMPO plugin installed
            # Have a project with Tempo Account field set (e.g.)
            # Have a JIRA Service Desk for this project
            # Add a request type on the JSD
            # Map Tempo Account field to appear on this request type

            *Expected Results:*
            # JSD renders this field as a dropdown filled with the information on it.

            *Actual Results:*
            # JSD renders this field as a single text field, without auto-complete.
            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-902].
              {panel}

            *Steps to Reproduce:*
            # Have TEMPO plugin installed
            # Have a project with Tempo Account field set (e.g.)
            # Have a JIRA Service Desk for this project
            # Add a request type on the JSD
            # Map Tempo Account field to appear on this request type

            *Expected Results:*
            # JSD renders this field as a dropdown filled with the information on it.

            *Actual Results:*
            # JSD renders this field as a single text field, without auto-complete.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-902 [ JSDCLOUD-902 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 733651 ] New: JSD Suggestion Workflow [ 1279606 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              ediel Elisa [Atlassian]
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: