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  1. Jira Service Management Data Center
  2. JSDSERVER-902

JSD is not rendering TEMPO fields correctly

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Steps to Reproduce:

      1. Have TEMPO plugin installed
      2. Have a project with Tempo Account field set (e.g.)
      3. Have a JIRA Service Desk for this project
      4. Add a request type on the JSD
      5. Map Tempo Account field to appear on this request type

      Expected Results:

      1. JSD renders this field as a dropdown filled with the information on it.

      Actual Results:

      1. JSD renders this field as a single text field, without auto-complete.

            Unassigned Unassigned
            ediel Elisa [Atlassian]
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              Created:
              Updated:
              Resolved: