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  1. Jira Service Management Cloud
  2. JSDCLOUD-902

JSD is not rendering TEMPO fields correctly

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Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Steps to Reproduce:

      1. Have TEMPO plugin installed
      2. Have a project with Tempo Account field set (e.g.)
      3. Have a JIRA Service Desk for this project
      4. Add a request type on the JSD
      5. Map Tempo Account field to appear on this request type

      Expected Results:

      1. JSD renders this field as a dropdown filled with the information on it.

      Actual Results:

      1. JSD renders this field as a single text field, without auto-complete.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-173 Support custom field plugins in the Customer Portal

          • Gathering Interest
          is related to

          Suggestion - JSDSERVER-902 JSD is not rendering TEMPO fields correctly

          • Closed

          Activity

            People

              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: