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  1. Jira Service Management Data Center
  2. JSDSERVER-892

Allow customisation/branding of Help Center/Service Desk Portals page.

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      At the moment customisation/branding is only available on individual Service Desks. It would be nice to have available the same features for the Service Desk Portals page.
      The page I'm referring to is: https://mydomain.atlassian.net/servicedesk/customer/portals

          Form Name

            [JSDSERVER-892] Allow customisation/branding of Help Center/Service Desk Portals page.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011687 ] New: JAC Suggestion Workflow 3 [ 3647423 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665001 ] New: JAC Suggestion Workflow [ 3011687 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2321962 ] New: Confluence Workflow - Public Facing v4 [ 2665001 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052196 ] New: JSD Suggestion Workflow - TEMP [ 2321962 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047685 ] New: JSD Suggestion Workflow [ 2052196 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279527 ] New: JSD Suggestion Workflow - TEMP [ 2047685 ]
            jonah (Inactive) made changes -
            Description Original: At the moment customisation/branding is only available on individual Service Desks. It would be nice to have available the same features for the Service Desk Portals page.
            The page I'm referring to is: https://mydomain.atlassian.net/servicedesk/customer/portals             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-892].
              {panel}

            At the moment customisation/branding is only available on individual Service Desks. It would be nice to have available the same features for the Service Desk Portals page.
            The page I'm referring to is: https://mydomain.atlassian.net/servicedesk/customer/portals
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-892 [ JSDCLOUD-892 ]
            Amogh Sarda (Inactive) made changes -
            Link New: This issue relates to JSD-3225 [ JSD-3225 ]

            Pronto Plugins added a comment -

            Hello,

            I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview

             

            It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out

            It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants!

             

            best regards from Pronto Plugins

            Pronto Plugins added a comment - Hello, I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview   It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants!   best regards from Pronto Plugins

              Unassigned Unassigned
              098e9d87e2a8 Gregorio Luiz Gomez
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                Created:
                Updated:
                Resolved: