Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-856

Option to "Hide/Ignore/Do not Remind me again" for notification in the top of a Service Desk Project

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Duplicate
    • None
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently, if we have configured Service Desk Project permission different with the default set of permission it will give the agent a warning. But, the service desk project permission or any other settings is not always need to be the same as the default settings, there is still a scenario where the permission need to be changed to adapt a certain behaviour of the agent would like to have.

      Therefore, it should be useful if there is an option to hide or remove the notification when an agent would like to have its own set of configuration. It is not have to remove it, to hide the notifiction to be not so obvious should be enough, where the agents could just clicked on it and review back the permission.

      The notification:

      Attachments

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1969 Warning Alerts for permission scheme should be dismissable

          • Low - Low priority issues
          • Closed

          Suggestion - JSDSERVER-1556 Permission scheme verification warning should be displayed only once

          • Closed

          Suggestion - JSDSERVER-1721 Allow admins to customise JIRA Service Desk permission schemes

          • Closed
          relates to

          Suggestion - JSDCLOUD-856 Option to "Hide/Ignore/Do not Remind me again" for notification in the top of a Service Desk Project

          • Closed
          was cloned as

          DESK-3597 Loading...

          Activity

            People

              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
              Votes:
              7 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync