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  1. Jira Service Management Data Center
  2. JSDSERVER-1556

Permission scheme verification warning should be displayed only once

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Our company policy doesn't allow to delete any issues so I modified Service Desk permission scheme - I removed almost all Delete Issues permission entries.
      Now I got warning that This service desk project may not work as expected. (screens attached)
      This dialog is visible all the time for both Project Administrators and Agents.
      Additionally Project Administrators can revert JIRA Administrator's changes. According to me they shouldn't have such possibility but it is another issue.

      I think that such changes should be possible and notification should be displayed only once just after change and disappear after confirmation and shouldn't bothering other people especially agents who doesn't have to know technical aspects.

        1. delete_issue_permission.png
          delete_issue_permission.png
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        2. permission_scheme_error_dialog_for_agents.png
          permission_scheme_error_dialog_for_agents.png
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        3. permission_scheme_error_dialog_project_administrators.png
          permission_scheme_error_dialog_project_administrators.png
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        4. service_desk_may_not_work_as_expected.png
          service_desk_may_not_work_as_expected.png
          6 kB

          Form Name

            [JSDSERVER-1556] Permission scheme verification warning should be displayed only once

            Matthew McMahon (Inactive) added a comment -

            Hi

            This issue has been fixed by JSD-1969, and will be available in an upcoming release of JSD.

            Please watch that ticket for updates.

            Regards
            Matt
            JIRA Service Desk developer

            Matthew McMahon (Inactive) added a comment - Hi This issue has been fixed by JSD-1969 , and will be available in an upcoming release of JSD. Please watch that ticket for updates. Regards Matt JIRA Service Desk developer

              Unassigned Unassigned
              7ee8cae5c301 Andrzej Warycha
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                Created:
                Updated:
                Resolved: