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  1. Jira Service Management Data Center
  2. JSDSERVER-805

Customize / Translate Help Center page

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      By now I've found no way to customize or even translate the Help Center page (../jira/servicedesk/customer/portals). This makes it impossible for us to roll out SD to our customers.
      We need a customization of colors, logo, headline (Jira Service Desk), title, texts & links

      Customize / Translate Help Center

      Hi everyone,
      Thanks so much for your votes and comments on this issue.
      JIRA Service Desk 2.5 has been released with the ability to Customize / Translate Help Center and we all hope you take it for a spin! JIRA Service Desk 2.5 contains lots of other goodness and you can read the full release notes here.
      Cheers,
      Joseph
      JIRA Service Desk Product Management

            [JSDSERVER-805] Customize / Translate Help Center page

            Charlie Marriott made changes -
            Resolution Original: Done [ 17 ] New: Fixed [ 1 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011832 ] New: JAC Suggestion Workflow 3 [ 3646927 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665277 ] New: JAC Suggestion Workflow [ 3011832 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324773 ] New: Confluence Workflow - Public Facing v4 [ 2665277 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2054173 ] New: JSD Suggestion Workflow - TEMP [ 2324773 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2049523 ] New: JSD Suggestion Workflow [ 2054173 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280249 ] New: JSD Suggestion Workflow - TEMP [ 2049523 ]
            jonah (Inactive) made changes -
            Description Original: By now I've found no way to customize or even translate the Help Center page (../jira/servicedesk/customer/portals). This makes it impossible for us to roll out SD to our customers.
            We need a customization of colors, logo, headline (Jira Service Desk), title, texts & links



            {panel:title=Customize / Translate Help Center}
            Hi everyone,
            Thanks so much for your votes and comments on this issue.
            JIRA Service Desk 2.5 has been released with the ability to Customize / Translate Help Center and we all hope you take it for a spin! JIRA Service Desk 2.5 contains lots of other goodness and you can read the full release notes [here|https://confluence.atlassian.com/display/SERVICEDESK/JIRA+Service+Desk+2.5+Release+Notes].
            Cheers,
            Joseph
            JIRA Service Desk Product Management
            {panel}

            		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-805].
              {panel}

            By now I've found no way to customize or even translate the Help Center page (../jira/servicedesk/customer/portals). This makes it impossible for us to roll out SD to our customers.
            We need a customization of colors, logo, headline (Jira Service Desk), title, texts & links



            {panel:title=Customize / Translate Help Center}
            Hi everyone,
            Thanks so much for your votes and comments on this issue.
            JIRA Service Desk 2.5 has been released with the ability to Customize / Translate Help Center and we all hope you take it for a spin! JIRA Service Desk 2.5 contains lots of other goodness and you can read the full release notes [here|https://confluence.atlassian.com/display/SERVICEDESK/JIRA+Service+Desk+2.5+Release+Notes].
            Cheers,
            Joseph
            JIRA Service Desk Product Management
            {panel}

            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-805 [ JSDCLOUD-805 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 728725 ] New: JSD Suggestion Workflow [ 1280249 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              160e57dc4064 Jan-Peter Rusch
              Votes:
              52 Vote for this issue
              Watchers:
              46 Start watching this issue

                Created:
                Updated:
                Resolved: