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  1. Jira Service Management Data Center
  2. JSDSERVER-708

Allow customers to search for issues by issue key.

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.

          Form Name

            [JSDSERVER-708] Allow customers to search for issues by issue key.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010909 ] New: JAC Suggestion Workflow 3 [ 3648299 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664686 ] New: JAC Suggestion Workflow [ 3010909 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2325566 ] New: Confluence Workflow - Public Facing v4 [ 2664686 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053466 ] New: JSD Suggestion Workflow - TEMP [ 2325566 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048580 ] New: JSD Suggestion Workflow [ 2053466 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279891 ] New: JSD Suggestion Workflow - TEMP [ 2048580 ]
            jonah (Inactive) made changes -
            Description Original: Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-708].
              {panel}

            Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-708 [ JSDCLOUD-708 ]
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: affects-cloud rv New: affects-cloud affects-server rv
            Confluence Escalation Bot (Inactive) made changes -
            Labels Original: rv New: affects-cloud rv

              jhansen@atlassian.com Joshua Hansen
              f05b95cfe4ab Paudi Moriarty
              Votes:
              21 Vote for this issue
              Watchers:
              20 Start watching this issue

                Created:
                Updated:
                Resolved: