Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-708

Allow customers to search for issues by issue key.

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-390 Ability to search by reference ID in Customer Portal

          • Closed
          is related to

          Suggestion - JSDSERVER-708 Allow customers to search for issues by issue key.

          • Closed
          relates to

          Suggestion - JSDCLOUD-1330 Showing Issue Key in the Customer Portal

          • Closed

          Activity

            People

              jhansen@atlassian.com Joshua Hansen
              f05b95cfe4ab Paudi Moriarty
              Votes:
              21 Vote for this issue
              Watchers:
              19 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: