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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently using the issue key in the search box on the my requests page does not find the issue. As the issue key is also not displayed (JSD-393) customers are not able to use the issue key to locate issues.
- duplicates
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JSDCLOUD-390 Ability to search by reference ID in Customer Portal
- Closed
- is related to
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JSDSERVER-708 Allow customers to search for issues by issue key.
- Closed
- relates to
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JSDCLOUD-1330 Showing Issue Key in the Customer Portal
- Closed