Account verification email option in Customer notifications settings is missing

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Medium
    • None
    • Affects Version/s: 4.6.0, 4.6.1
    • Component/s: Customer Notification
    • None
    • Severity 3 - Minor

      Issue Summary

      The option to suspend customer confirmation email as described in the Jira Service Desk 4.6: Managing service desk notifications documentation under the section Account verification emails , is missing and cannot be configured in Service Desk 4.6.0 and later versions.

      Steps to Reproduce

      1. Install or upgrade to a Service Desk 4.6.X or later version
      2. Go to Project settings > Customer notifications

      Expected Results

      the section "Account verification email" is present as seen in earlier versions

      Actual Results

      The configuration section and options for configuration are missing

      Workaround

      There is no workaround at this time

        1. Screen Shot 2020-01-28 at 4.50.25 PM.png
          166 kB
          Earl McCutcheon
        2. Screen Shot 2020-01-28 at 4.51.35 PM.png
          191 kB
          Earl McCutcheon

            Assignee:
            Unassigned
            Reporter:
            Earl McCutcheon
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              Created:
              Updated:
              Resolved: