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  1. Jira Service Management Data Center
  2. JSDSERVER-6727

Account verification email option in Customer notifications settings is missing

    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • 4.6.0, 4.6.1
    • Customer Notification
    • None

      Issue Summary

      The option to suspend customer confirmation email as described in the Jira Service Desk 4.6: Managing service desk notifications documentation under the section Account verification emails , is missing and cannot be configured in Service Desk 4.6.0 and later versions.

      Steps to Reproduce

      1. Install or upgrade to a Service Desk 4.6.X or later version
      2. Go to Project settings > Customer notifications

      Expected Results

      the section "Account verification email" is present as seen in earlier versions

      Actual Results

      The configuration section and options for configuration are missing

      Workaround

      There is no workaround at this time

            [JSDSERVER-6727] Account verification email option in Customer notifications settings is missing

            This bug has the same root cause of https://jira.atlassian.com/browse/JSDSERVER-6695 and is, therefore, a duplicate.

            The good news is that the bug causing this issue is already fixed and is, at this moment, scheduled to be released into versions 4.6.2 and 4.7.0.

            Elton Santos added a comment - This bug has the same root cause of  https://jira.atlassian.com/browse/JSDSERVER-6695  and is, therefore, a duplicate. The good news is that the bug causing this issue is already fixed and is, at this moment, scheduled to be released into versions 4.6.2 and 4.7.0.

              Unassigned Unassigned
              emccutcheon Earl McCutcheon
              Affected customers:
              0 This affects my team
              Watchers:
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                Created:
                Updated:
                Resolved: