Display fields in Customer Requests in read-only mode

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 1
    • 6

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be useful to be able to add fields to the Customer Request forms with a read-only option - they would be displaying information to the customer, but couldn't be changed by them.

      This would allow the Agents to communicate information through Issue Fields (e.g. Fix Version).

            Assignee:
            Unassigned
            Reporter:
            Dobroslawa Wierzbicka (Inactive)
            Votes:
            47 Vote for this issue
            Watchers:
            21 Start watching this issue

              Created:
              Updated: