Ability to add message to Customer Portal request that is not tied to a field

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    • Type: Suggestion
    • Resolution: Duplicate
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    • Component/s: None
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      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As the admin of a Service Desk Project, I would like to add messages to a request that appear in the customer portal "CreateRequest" and "RequestDetails" views.

      • I would like to be able to adjust the placement of these messages similar to how I can adjust the order of fields by dragging them in the request type settings page.
        • Example: I would like to add a help message between the Summary field and Description field

            Assignee:
            Unassigned
            Reporter:
            Tim Evans (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated:
              Resolved: