Ability to add message to Customer Portal request that is not tied to a field

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      As the admin of a Service Desk Project, I would like to add messages to a request that appear in the customer portal "CreateRequest" and "RequestDetails" views.

      • I would like to be able to adjust the placement of these messages similar to how I can adjust the order of fields by dragging them in the request type settings page.
        • Example: I would like to add a help message between the Summary field and Description field

              Assignee:
              Unassigned
              Reporter:
              Tim Evans (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: