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  1. Jira Service Management Data Center
  2. JSDSERVER-5305

Service Desk Customer Portal - request list with configurable columns

    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Atlassian Update – 9 June 2021

      Hi everyone,

      Thank you for your interest in this issue.

      I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

      We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

      To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

      Kind regards,

      Charlie

      Jira Service Management, Server & Data Center

      Hello,

      Adding new columns (e.g. Created date) to the customer portal would be a great feature for us.

       

      Sincerely,

      Jozsef Lehocz

       

          Form Name

            [JSDSERVER-5305] Service Desk Customer Portal - request list with configurable columns

            Charlie Marriott made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Description Original: Hello,

            [Adding new columns|https://community.atlassian.com/t5/JIRA-Service-Desk-questions/Can-I-configure-the-Service-Desk-portal-Request-view-to-show/qaq-p/327999#M5907] (e.g. Created date) to the customer portal would be a great feature for us.

             

            Sincerely,

            Jozsef Lehocz

             
            New: {panel:title=Atlassian Update – 9 June 2021|borderStyle=solid|borderColor=#deebff|titleBGColor=#deebff|bgColor=#deebff}
            Hi everyone,

            Thank you for your interest in this issue.

            I am consolidating this suggestion as a duplicate of JSDSERVER-4580. Please continue to vote and watch the other suggestion for future updates.

            We are aware of this highly requested functionality and will continue to evaluate it for our Data Center roadmap.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our [public roadmap|https://www.atlassian.com/roadmap/data-center?product=jiraService&status=shipped] and our two dashboards containing [recently resolved issues|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94990], and [current work and future plans|https://jira.atlassian.com/secure/Dashboard.jspa?selectPageId=94991].

            Kind regards,

            Charlie

            Jira Service Management, Server & Data Center
            {panel}

            Hello,

            [Adding new columns|https://community.atlassian.com/t5/JIRA-Service-Desk-questions/Can-I-configure-the-Service-Desk-portal-Request-view-to-show/qaq-p/327999#M5907] (e.g. Created date) to the customer portal would be a great feature for us.

             

            Sincerely,

            Jozsef Lehocz

             
            SET Analytics Bot made changes -
            UIS Original: 1 New: 2
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1
            SET Analytics Bot made changes -
            UIS Original: 0 New: 3
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            Charles Trilha (Inactive) made changes -
            Comment [ A comment with security level 'atlassian-staff' was removed. ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3013156 ] New: JAC Suggestion Workflow 3 [ 3647541 ]
            SET Analytics Bot made changes -
            UIS Original: 3 New: 1
            SET Analytics Bot made changes -
            UIS Original: 4 New: 3

              Unassigned Unassigned
              db24e54af2b7 Jozsef Lehocz
              Votes:
              25 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated:
                Resolved: