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  1. Jira Service Management Data Center
  2. JSDSERVER-5192

As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time.

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      Problem Definition

      As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time. We expect a very high volume of requests to be opened and do not want a survey to be sent out for all of them.

      Suggested Solution

      Allow the survey sending rate to be configurable.

          Form Name

            [JSDSERVER-5192] As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time.

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              Unassigned Unassigned
              rstadler@atlassian.com Russell Stadler (Inactive)
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