As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time.

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      Problem Definition

      As a Service Desk administrator I would like to configure satisfaction surveys to only be sent out some of the time. We expect a very high volume of requests to be opened and do not want a survey to be sent out for all of them.

      Suggested Solution

      Allow the survey sending rate to be configurable.

              Assignee:
              Unassigned
              Reporter:
              Russell Stadler (Inactive)
              Votes:
              24 Vote for this issue
              Watchers:
              15 Start watching this issue

                Created:
                Updated: