Send CSAT based on resolution

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
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      Problem Definition:

      You cannot configure when to send customer satisfaction surveys. So if something is closed due to something like won't fix or duplicate, a survey is still sent out.

      Suggested Solution

      Allow users to set which resolutions send out surveys.

              Assignee:
              Unassigned
              Reporter:
              Aaron
              Votes:
              20 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: