Send CSAT based on resolution

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
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      Problem Definition:

      You cannot configure when to send customer satisfaction surveys. So if something is closed due to something like won't fix or duplicate, a survey is still sent out.

      Suggested Solution

      Allow users to set which resolutions send out surveys.

            Assignee:
            Unassigned
            Reporter:
            Aaron
            Votes:
            20 Vote for this issue
            Watchers:
            11 Start watching this issue

              Created:
              Updated: